Competitive Research & Switching Analysis
Competitive Research & Switching Analysis
See why merchants stay - and what pushes them to switch
Uncover the real drivers of loyalty, friction, and churn so you can out - position competitors.
168 completed research & sales calls this week
Core problem
You rarely hear the full story behind real buying and switching decisions.
of Shopify app founders skip user research and ship costly product mistakes.
Reviews with limited context
You see what merchants said, but not the real reasons or situation behind it.
Assumed retention issues
Teams guess at churn causes instead of hearing the full story directly from merchants.
Internal speculation
Product and go-to-market decisions end up driven by opinion, not real merchant insight.
Core problem
You rarely hear the full story behind real buying and switching decisions.
of Shopify app founders skip user research and ship costly product mistakes.
Reviews with limited context
You see what merchants said, but not the real reasons or situation behind it.
Assumed retention issues
Teams guess at churn causes instead of hearing the full story directly from merchants.
Internal speculation
Product and go-to-market decisions end up driven by opinion, not real merchant insight.
Core problem
You rarely hear the full story behind real buying and switching decisions.
of Shopify app founders skip user research and ship costly product mistakes.
Reviews with limited context
You see what merchants said, but not the real reasons or situation behind it.
Assumed retention issues
Teams guess at churn causes instead of hearing the full story directly from merchants.
Internal speculation
Product and go-to-market decisions end up driven by opinion, not real merchant insight.
Core problem
You rarely hear the full story behind real buying and switching decisions.
of Shopify app founders skip user research and ship costly product mistakes.
Reviews with limited context
You see what merchants said, but not the real reasons or situation behind it.
Assumed retention issues
Teams guess at churn causes instead of hearing the full story directly from merchants.
Internal speculation
Product and go-to-market decisions end up driven by opinion, not real merchant insight.
By the time you understand why merchants switch, it's already too late
When insight finally appears, competitors have already won the comparison.
Decisions already made
Comparisons happen silently
Migration feels risky
Switching inertia wins
Evaluation windows close
Defaults become permanent
By the time you understand why merchants switch, it's already too late
When insight finally appears, competitors have already won the comparison.
Decisions already made
Comparisons happen silently
Migration feels risky
Switching inertia wins
Evaluation windows close
Defaults become permanent
By the time you understand why merchants switch, it's already too late
When insight finally appears, competitors have already won the comparison.
Decisions already made
Comparisons happen silently
Migration feels risky
Switching inertia wins
Evaluation windows close
Defaults become permanent
By the time you understand why merchants switch, it's already too late
When insight finally appears, competitors have already won the comparison.
Decisions already made
Comparisons happen silently
Migration feels risky
Switching inertia wins
Evaluation windows close
Defaults become permanent
How app store research helps
You hear directly from the source, without review bias, assumptions, or second-hand interpretation.
Learn what triggered real switching decisions
Understand why merchants choose competing tools
See why some evaluations end with no decision
Uncover the real blockers behind every choice
Win by understanding real switching decisions, not surface-level comparisons.
How app store research helps
You hear directly from the source, without review bias, assumptions, or second-hand interpretation.
Learn what triggered real switching decisions
Understand why merchants choose competing tools
See why some evaluations end with no decision
Uncover the real blockers behind every choice
Win by understanding real switching decisions, not surface-level comparisons.
How app store research helps
You hear directly from the source, without review bias, assumptions, or second-hand interpretation.
Learn what triggered real switching decisions
Understand why merchants choose competing tools
See why some evaluations end with no decision
Uncover the real blockers behind every choice
Win by understanding real switching decisions, not surface-level comparisons.
How app store research helps
You hear directly from the source, without review bias, assumptions, or second-hand interpretation.
Learn what triggered real switching decisions
Understand why merchants choose competing tools
See why some evaluations end with no decision
Uncover the real blockers behind every choice
Win by understanding real switching decisions, not surface-level comparisons.
What you’ll learn and the final outcome
See how merchants think, make decisions, and actually get work done across their Shopify apps and stores.
Why merchants chose their current solution
Understand the real triggers, trade-offs, and priorities behind the decision process.
Outcome:
Clear competitive advantages
What nearly made them switch
Learn which moments, gaps, or frustrations pushed merchants to seriously reconsider.
Outcome:
Better differentiation
What switching costs actually look like
See the time, risk, and effort merchants carefully weigh before changing tools.
Outcome:
Smarter build vs. buy decisions
What competitors promise vs. deliver
Compare marketing claims against real merchant experiences in day-to-day use.
Outcome:
Stronger sales narratives
Real case studies, real success!
Discover how product teams solved user research challenges fast and easy, with our platform.
Research Projects
13
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"Participants who tested our product saw their conversions boosted by +30%, with some achieving a 2.6x increase.
app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."
Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Research Projects
13
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"Participants who tested our product saw their conversions boosted by +30%, with some achieving a 2.6x increase.
app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Research Projects
13
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"Participants who tested our product saw their conversions boosted by +30%, with some achieving a 2.6x increase.
app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Research Projects
13
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"Participants who tested our product saw their conversions boosted by +30%, with some achieving a 2.6x increase.
app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Leading Shopify app companies choose us to find vetted participants
Real case studies, real success!
Discover how product teams solved user research challenges fast and easy, with our platform.
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."
Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Research Projects
3
Completed Calls
48
Participant Quality Score
97%
"Before using app store research, our research process was slow and frustrating.
app store research helped us connect with the right people, fast. Instead of spending weeks, we were able to book interviews with Shopify merchants almost instantly."Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Leading Shopify app companies choose us to find vetted participants
Real case studies, real success!
Discover how product teams solved user research challenges fast and easy, with our platform.
Emily Hughes
Marketing Manager
Supermoon
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Nihal Mandanna
Marketing Manager
MobiLoud
Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Yishai Segev
VP Operations
Loox
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Soma Toth
Founder
Recart
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Timothy Daniell
Founder
Curvature
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
John Chao
Founder
Tresl, Inc.
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Lou Mintzer
Founder
Grid & Pixel
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Inez Wihardjo
Founder
Gigit.ai
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Mark Dodgson
Founder
Relevant Bits
Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Emily Hughes
Marketing Manager
Supermoon
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Nihal Mandanna
Marketing Manager
MobiLoud
Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Yishai Segev
VP Operations
Loox
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Soma Toth
Founder
Recart
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Timothy Daniell
Founder
Curvature
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
John Chao
Founder
Tresl, Inc.
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Lou Mintzer
Founder
Grid & Pixel
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Inez Wihardjo
Founder
Gigit.ai
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Mark Dodgson
Founder
Relevant Bits
Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Emily Hughes
Marketing Manager
Supermoon
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Nihal Mandanna
Marketing Manager
MobiLoud
Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Yishai Segev
VP Operations
Loox
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Soma Toth
Founder
Recart
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Timothy Daniell
Founder
Curvature
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
John Chao
Founder
Tresl, Inc.
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Lou Mintzer
Founder
Grid & Pixel
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Inez Wihardjo
Founder
Gigit.ai
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Mark Dodgson
Founder
Relevant Bits
Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Emily Hughes
Marketing Manager
Supermoon
Research Projects
13
Completed Calls
273
Participant Quality Score
99%
"Thanks to app store research, we've been able to dive deeper into trends behind the feature requests we get.
This has helped us prioritize features and make product improvements that truly matter to our audience."Nihal Mandanna
Marketing Manager
MobiLoud
Research Projects
14
Completed Calls
300
Participant Quality Score
99%
"Overall, app store research has been a pleasure to use. While there are quality of life features missing, the core workflow of finding and connecting with good quality research participants is unmatched from any other platform I've found so far."
Yishai Segev
VP Operations
Loox
Research Projects
3
Completed Calls
15
Participant Quality Score
95%
"The first time I uploaded a project and got a call within the end of the day, I was blown away. The platform's great, with quality participants and an easy way to connect with them."
Soma Toth
Founder
Recart
Research Projects
3
Completed Calls
21
Participant Quality Score
93%
"As researchers on the app store research platform, we gained insights into our product that would have been impossible to obtain otherwise."
Timothy Daniell
Founder
Curvature
Research Projects
11
Completed Calls
69
Participant Quality Score
98%
"Recruiting for interviews on app store research and then scheduling them is simple. I've used the calls broadly: to uncover problems, to get feedback on UI, and to research the competition."
John Chao
Founder
Tresl, Inc.
Research Projects
5
Completed Calls
50
Participant Quality Score
96%
"app store research has brought us an incredible amount of eCommerce expertise, and they’re always testing out new ideas. We used to do our content in-house with zero visibility into what works across the industry."
Lou Mintzer
Founder
Grid & Pixel
Research Projects
3
Completed Calls
164
Participant Quality Score
95%
"Overall, our experience was better than expected! We’ve enjoyed easy and fast connections with Shopify brand owners and their eagerness to help and give valuable feedback."
Inez Wihardjo
Founder
Gigit.ai
Research Projects
14
Completed Calls
83
Participant Quality Score
98%
"app store research provided us with the tools and community we needed to turn an idea into a solution that truly resonates with our target audience."
Mark Dodgson
Founder
Relevant Bits
Research Projects
4
Completed Calls
28
Participant Quality Score
97%
"We have really loved the service. Especially now that we can have our team involved in a single account. We have also found the participants are almost as eager as we are to chat."
Leading Shopify app companies choose us to find vetted participants
Frequently asked questions
If you don’t find the answer you are looking for, write to us at hello@appstoreresearch.com.
What is competitive research and switching analysis for Shopify apps?
Competitive research and switching analysis means uncovering the real drivers of loyalty, friction, and churn by hearing directly from Shopify merchants, without review bias, assumptions, or second-hand interpretation. Through app store research, app teams learn what triggered real switching decisions, why merchants choose competing tools, and what blockers sit behind every choice, so they can out-position competitors.
Why are app store reviews not enough to understand why merchants switch apps?
Reviews come with limited context: you see what merchants said, but not the real reasons or situation behind it. Teams then assume retention issues and guess at churn causes, while product and go-to-market decisions end up driven by opinion instead of real merchant insight. With app store research, teams hear the full story behind buying and switching decisions directly from vetted Shopify merchants.
How do Shopify app teams find out why merchants choose a competitor?
The most reliable way is speaking directly with merchants who made that decision. In research calls on app store research, teams understand the real triggers, trade-offs, and priorities behind why merchants chose their current solution, what nearly made them switch, and which moments, gaps, or frustrations pushed them to seriously reconsider. The outcomes are clear competitive advantages and better differentiation.
What are switching costs for Shopify merchants and why do they matter?
Switching costs are the time, risk, and effort merchants carefully weigh before changing tools. They explain why migration feels risky, why switching inertia wins, and why defaults become permanent even when a better app exists. Through app store research, teams see what switching costs actually look like for real merchants, leading to smarter build vs. buy decisions and positioning that addresses those blockers directly.
How can Shopify app teams compare what competitors promise vs. what they deliver?
Marketing claims rarely match day-to-day reality, and the gap between them is a positioning opportunity. In merchant interviews on app store research, teams compare competitors' marketing claims against real merchant experiences in daily use, and see why some evaluations end with no decision at all. That insight turns into stronger sales narratives grounded in what merchants actually experience.
How do Shopify app teams get started with competitive research on app store research?
App teams can open a free account on app store research or book a discovery call with the founder. The platform connects them with vetted Shopify merchants who have real experience with competing tools, and handles all the logistics of scheduling paid research calls. Teams like MobiLoud have completed 300 calls through app store research while maintaining a 99% participant quality score.