Intercom

Intercom Logo

Built for Shopify

Intercom

Rating

100

%

Recommended

(

1

reviews

)

Pricing

From $0.99. Free trial available.

Developer

Launched

31-Aug-16

Intercom Logo

Built for Shopify

Intercom

Rating

100

%

Recommended

(

1

reviews

)

Pricing

From $0.99. Free trial available.

Developer

Launched

31-Aug-16

Intercom Logo

Built for Shopify

Intercom

Rating

100

%

Recommended

(

1

reviews

)

Pricing

From $0.99. Free trial available.

Developer

Launched

31-Aug-16

Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.

Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.

Categories:

Chat, Helpdesk

Integrations:

10+ Integrations, Facebook, Salesforce, Stripe, Whatsapp, Zendesk

10+ Integrations, Facebook, Salesforce, Stripe, Whatsapp, Zendesk

Languages:

English

English

Filter Reviews

Operator reports

100

%

Recommended

(

1

reviews

)
Photo of Reviewer Ray

Ray

E-commerce Manager

Fashion & Apparel

Plus

Overall satisfaction

Very Satisfied

Aug 22, 2024

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

The knowledge base has been more impactful than the chat features.

What was disappointing

It is still early but the AI features have not been that useful.

Photo of Reviewer Ray

Ray

E-commerce Manager

Fashion & Apparel

Plus

Overall satisfaction

Very Satisfied

Aug 22, 2024

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

The knowledge base has been more impactful than the chat features.

What was disappointing

It is still early but the AI features have not been that useful.

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import * as React from "react" type Props = { name: string slug: string description: string image: string developer: string categories: string pricing: string launchedAt: string dateModified: string ratingValue: number ratingCount: number faqQ1: string faqA1: string faqQ2: string faqA2: string faqQ3: string faqA3: string faqQ4: string faqA4: string faqQ5: string faqA5: string } export function SchemaMarkup(props: Props) { const { name, slug, description, image, developer, categories, pricing, launchedAt, dateModified, ratingValue, ratingCount, faqQ1, faqA1, faqQ2, faqA2, faqQ3, faqA3, faqQ4, faqA4, faqQ5, faqA5 } = props const scriptContent = ` (function () { var ORIGIN = window.location.origin; var SAT = { "Very Satisfied": 100, "Neutral": 50, "Not Satisfied": 0 }; var AGG_NOTE = "Percentage of vetted Shopify merchants and agency operators who recommend this app, based on first-party reviews collected by app store research."; function read(root, key) { if (!root) return ""; var el = root.querySelector('[data-k="' + key + '"]'); return el ? el.textContent.trim() : ""; } function iso(v) { if (!v) return null; var d = new Date(v); return isNaN(d) ? null : d.toISOString().slice(0, 10); } function notes(text) { return { "@type": "ItemList", "itemListElement": [{ "@type": "ListItem", "position": 1, "name": text }] }; } var root = document.getElementById("asr-seo-data"); if (!root) return; var NAME = read(root, "name"); var SLUG = read(root, "slug"); if (!NAME || !SLUG) return; var PAGE_URL = ORIGIN + "/shopify-app-reviews/" + SLUG; function collectReviews() { var out = []; Array.prototype.forEach.call( document.querySelectorAll(".asr-review-seo"), function (n) { var author = read(n, "author"); var pos = read(n, "positive"); var neg = read(n, "negative"); if (!author || (!pos && !neg)) return; var r = { "@type": "Review", "author": { "@type": "Person", "name": author }, "itemReviewed": { "@id": PAGE_URL + "#app" } }; var d = iso(read(n, "date")); if (d) r.datePublished = d; var s = read(n, "satisfaction"); if (s && SAT.hasOwnProperty(s)) { r.reviewRating = { "@type": "Rating", "ratingValue": String(SAT[s]), "bestRating": "100", "worstRating": "0", "alternateName": s }; } if (pos) r.positiveNotes = notes(pos); if (neg) r.negativeNotes = notes(neg); out.push(r); } ); return out; } function buildGraph(reviews) { var app = { "@type": "SoftwareApplication", "@id": PAGE_URL + "#app", "name": NAME, "url": PAGE_URL, "applicationCategory": "BusinessApplication", "operatingSystem": "Web (Shopify)" }; var v; if ((v = read(root, "description"))) app.description = v; if ((v = read(root, "image"))) app.image = v.replace(/&/g, "&"); if ((v = read(root, "developer"))) app.author = { "@type": "Organization", "name": v }; if ((v = read(root, "categories"))) app.keywords = v; if ((v = read(root, "pricing"))) { app.offers = { "@type": "Offer", "price": "0", "priceCurrency": "USD", "description": v }; } if ((v = iso(read(root, "launchedAt")))) app.datePublished = v; if ((v = iso(read(root, "dateModified")))) app.dateModified = v; if (reviews.length) app.review = reviews; var rv = read(root, "ratingValue"); var rc = parseInt(read(root, "ratingCount"), 10); if (reviews.length && rv && rc > 0) { app.aggregateRating = { "@type": "AggregateRating", "ratingValue": String(parseFloat(rv)), "bestRating": "100", "worstRating": "0", "ratingCount": String(rc), "description": AGG_NOTE }; } var graph = [app]; var faq = []; for (var i = 1; i <= 5; i++) { var q = read(root, "faqQ" + i); var a = read(root, "faqA" + i); if (q && a) { faq.push({ "@type": "Question", "name": q, "acceptedAnswer": { "@type": "Answer", "text": a } }); } } if (faq.length) { graph.push({ "@type": "FAQPage", "@id": PAGE_URL + "#faq", "mainEntity": faq }); } graph.push({ "@type": "BreadcrumbList", "@id": PAGE_URL + "#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": ORIGIN + "/" }, { "@type": "ListItem", "position": 2, "name": "Shopify App Reviews", "item": ORIGIN + "/shopify-app-reviews" }, { "@type": "ListItem", "position": 3, "name": NAME, "item": PAGE_URL } ] }); return graph; } function build() { var reviews = collectReviews(); var old = document.getElementById("asr-jsonld"); if (old && old.dataset.count === String(reviews.length)) return; if (old) old.remove(); var s = document.createElement("script"); s.type = "application/ld+json"; s.id = "asr-jsonld"; s.dataset.count = String(reviews.length); s.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": buildGraph(reviews) }); document.head.appendChild(s); } if (document.readyState === "loading") { document.addEventListener("DOMContentLoaded", build); } else { build(); } [300, 900, 2000].forEach(function (ms) { setTimeout(build, ms); }); })(); ` return ( <> {/* HIDDEN DIV – provjeri da li je ID tačan */} {/* SCRIPT TAG – OBAVEZNO zatvoren */} </> ) } SchemaMarkup.defaultProps = { name: "Naziv aplikacije", slug: "slug-aplikacije", description: "", image: "", developer: "", categories: "", pricing: "", launchedAt: "", dateModified: "", ratingValue: 0, ratingCount: 0, faqQ1: "", faqA1: "", faqQ2: "", faqA2: "", faqQ3: "", faqA3: "", faqQ4: "", faqA4: "", faqQ5: "", faqA5: "" }