Rivo Loyalty & Referrals
Verified Reviews
Rivo Loyalty & Referrals
Rating
98% Recommended
(3 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
Verified Reviews
Rivo Loyalty & Referrals
Rating
98% Recommended
(3 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

Categories

Email Marketing

SMS Marketing

Works with

Checkout

Customer Accounts

Shopify Flow

Aftership

Gorgias

Meta Advertising

Recharge

TikTok Advertising

Typeform

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Tyler P.

Marketing,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Oct 19, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Just using customer accounts so far, and it is great. We are likely going to trial their referral tool soon.

What was disappointing

So far there hasn't been anything that has disappointed the team.

Tyler P.

Marketing,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Oct 19, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Just using customer accounts so far, and it is great. We are likely going to trial their referral tool soon.

What was disappointing

So far there hasn't been anything that has disappointed the team.

Mark C.

Owner,
Health and Beauty Brand
Overall satisfaction

Neutral

Feb 2, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

It integrates with all of our tech and works well. The price is fair as well.

What was disappointing

Everything works 95% of the time. Sometimes it seems like certain things break from time to time and the Skio integration is not the easiest for the customer.

Mark C.

Owner,
Health and Beauty Brand
Overall satisfaction

Neutral

Feb 2, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

It integrates with all of our tech and works well. The price is fair as well.

What was disappointing

Everything works 95% of the time. Sometimes it seems like certain things break from time to time and the Skio integration is not the easiest for the customer.

Timur R.

Owner,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Jul 15, 2024

Years of use:

1-2 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Great onboarding support from the team. They set up and tested our Rewards Programme page for us. The app itself works well. Customers have told us that it's super easy to set up and access their accounts. It's also easy to redeem rewards earned.

What was disappointing

The referrals section feels secondary to the user experience/interface.

Timur R.

Owner,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Jul 15, 2024

Years of use:

1-2 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Great onboarding support from the team. They set up and tested our Rewards Programme page for us. The app itself works well. Customers have told us that it's super easy to set up and access their accounts. It's also easy to redeem rewards earned.

What was disappointing

The referrals section feels secondary to the user experience/interface.