
Verified Reviews
LoyaltyLion Rewards & Referral
Rating
98% Recommended
(3 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012

Verified Reviews
LoyaltyLion Rewards & Referral
Rating
98% Recommended
(3 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Use LoyaltyLion to boost returning customer rates with your own loyalty program. Improve customer experiences with a loyalty page integrated within your site and shopper journey. Use loyalty points and rewards to drive enrollment and increase returning customer rates. Reduce acquisition costs with incentives for referrals, reviews and social media engagement. Integrate your program with all your favorite Shopify tools. Available now - free loyalty page build for Classic plans and above.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
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Dan N.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Neutral
May 12, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
We installed LoyaltyLion for a client doing around €4M GMV, and it worked well as a more serious loyalty setup than the basic points apps. The biggest win was that the client could finally structure loyalty properly around points, referrals and VIP tiers, instead of just giving random discounts. It also connected well with Shopify and Klaviyo, which made the retention side easier to manage.
What was disappointing
The product is strong, but if the merchant does not already know what they want, it can feel a bit heavy. I’d improve the strategic setup flow, not necessarily the features.

Overall satisfaction
Neutral
May 12, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
We installed LoyaltyLion for a client doing around €4M GMV, and it worked well as a more serious loyalty setup than the basic points apps. The biggest win was that the client could finally structure loyalty properly around points, referrals and VIP tiers, instead of just giving random discounts. It also connected well with Shopify and Klaviyo, which made the retention side easier to manage.
What was disappointing
The product is strong, but if the merchant does not already know what they want, it can feel a bit heavy. I’d improve the strategic setup flow, not necessarily the features.

Overall satisfaction
Very Satisfied
Jul 23, 2024
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
This app has allowed me to effectively implement a customer rewards program, which my customers love!
What was disappointing
The price is a bit outrageous. I recently downgraded back to the free version to cut my operating costs.

Overall satisfaction
Very Satisfied
Jul 23, 2024
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
This app has allowed me to effectively implement a customer rewards program, which my customers love!
What was disappointing
The price is a bit outrageous. I recently downgraded back to the free version to cut my operating costs.

Nathan P.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Neutral
May 7, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
No
Importance:
Valuable but not essential
What exceeded expectations
Everything you'd expect as standard for a loyalty program. It could be developed very well into a theme to make it look like a native part of your website. Klaviyo integration was great
What was disappointing
Didn't allow guest accounts at the time, and wouldn't back-date points for orders placed before an account was created

Overall satisfaction
Neutral
May 7, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
No
Importance:
Valuable but not essential
What exceeded expectations
Everything you'd expect as standard for a loyalty program. It could be developed very well into a theme to make it look like a native part of your website. Klaviyo integration was great
What was disappointing
Didn't allow guest accounts at the time, and wouldn't back-date points for orders placed before an account was created
