App Reviews
ShipTection
Verified Reviews
ShipTection
Rating
98% Recommended
(2 reviews)
Pricing
Free to Install
Developer
ShipTection, LLC
Launched
September 20, 2012

Write a Review

Visit Shopify Page

Verified Reviews
ShipTection
Rating
98% Recommended
(2 reviews)
Pricing
Free to Install
Developer
ShipTection, LLC
Launched
September 20, 2012

Write a Review

Visit Shopify Page

AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.

ShipTection is free to download and there's no monthly fee. We charge customers a small percentage to purchase protection at checkout and you'll keep a portion of the revenue generated. All billing is done via Shopify. Learn more: www.shiptection.com

Categories

Email Marketing

SMS Marketing

Works with

Checkout

Customer Accounts

Shopify Flow

Aftership

Gorgias

Meta Advertising

Recharge

TikTok Advertising

Typeform

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Eden L.

Owner,
Health and Beauty Brand
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Overall satisfaction

Very Satisfied

Apr 26, 2026

Years of use:

1-2 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

No

Importance:

Valuable but not essential

What exceeded expectations

We love Shiptection- finally ended up leaving to work with a different tech stack but overall a great company.

What was disappointing

Great app overall- easy for my employees to use, but not as effective as some of the others on the market at addressing a wide range of needs.

Eden L.

Owner,
Health and Beauty Brand
Sign up to see brand details
Overall satisfaction

Very Satisfied

Apr 26, 2026

Years of use:

1-2 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

No

Importance:

Valuable but not essential

What exceeded expectations

We love Shiptection- finally ended up leaving to work with a different tech stack but overall a great company.

What was disappointing

Great app overall- easy for my employees to use, but not as effective as some of the others on the market at addressing a wide range of needs.

David H.

Owner,
Health and Beauty Brand
Sign up to see full profile and meet with this brand
Overall satisfaction

Very Satisfied

Feb 16, 2025

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Shiptection’s coverage for lost or damaged orders is straightforward to manage. The claims process is relatively quick, and it integrates smoothly with my checkout flow. It’s reassuring for customers and reduces support headaches.

What was disappointing

Fees can add up as order volume scales, and coverage for certain shipping regions isn’t always clear. The dashboard also feels a bit limited, making it harder to track claims history at a glance.

David H.

Owner,
Health and Beauty Brand
Sign up to see brand details
Overall satisfaction

Very Satisfied

Feb 16, 2025

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Shiptection’s coverage for lost or damaged orders is straightforward to manage. The claims process is relatively quick, and it integrates smoothly with my checkout flow. It’s reassuring for customers and reduces support headaches.

What was disappointing

Fees can add up as order volume scales, and coverage for certain shipping regions isn’t always clear. The dashboard also feels a bit limited, making it harder to track claims history at a glance.

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