Built for Shopify
Shipway All in One Shipping
Built for Shopify
Shipway All in One Shipping
Built for Shopify
Shipway All in One Shipping
Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.
Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
Categories:
Shipping rates, Delivery and pickup
Integrations:
Amazon ATS - DTDC, Bluedart - Delhivery, Browntape - Easyecom, Unicommerce, Zoho - Increff
Amazon ATS - DTDC, Bluedart - Delhivery, Browntape - Easyecom, Unicommerce, Zoho - Increff
Languages:
English
English
Filter Reviews
Operator reports
50
%
Recommended
(
1
reviews
)
Overall satisfaction
Neutral
May 14, 2024
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
No
Importance:
Valuable but not essential
What exceeded expectations
Streamlined Order Processing: Merchants appreciate how Shipway streamlines order processing and reduces operational times. Features like bulk label generation, return automation, and tracking ID assignment significantly improve efficiency. Robust Customer Support: Shipway's support team is frequently commended for their prompt and helpful assistance. Users report positive interactions with support staff who resolve issues quickly and effectively. Extensive Features: The app offers a range of features including sub-account creation, branded tracking pages, NDR (Non-Delivery Report) follow-ups, and COD (Cash on Delivery) order confirmation. These features help in managing logistics more efficiently and enhancing customer service. Positive Impact on Business Growth: Many merchants note that using Shipway has positively impacted their logistics and overall business growth. The app is particularly beneficial for small businesses looking to optimize their shipping and fulfillment processes. Multi-Courier Integration: Shipway supports integration with multiple courier services, allowing businesses to choose the best shipping options for their needs. This flexibility helps in reducing shipping costs and improving delivery times.
What was disappointing
Poor User Interface: The user interface of Shipway feels primitive and outdated. Users have reported that it is not intuitive and lacks the modern design elements that make navigation easy and efficient. Additional Costs for Add-Ons: While the base functionality is robust, some advanced features require additional costs. This can be a drawback for businesses operating on a tight budget. Occasional Glitches: Some users have reported occasional glitches and bugs. However, these issues are typically resolved quickly by the support team.
Overall satisfaction
Neutral
May 14, 2024
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
No
Importance:
Valuable but not essential
What exceeded expectations
Streamlined Order Processing: Merchants appreciate how Shipway streamlines order processing and reduces operational times. Features like bulk label generation, return automation, and tracking ID assignment significantly improve efficiency. Robust Customer Support: Shipway's support team is frequently commended for their prompt and helpful assistance. Users report positive interactions with support staff who resolve issues quickly and effectively. Extensive Features: The app offers a range of features including sub-account creation, branded tracking pages, NDR (Non-Delivery Report) follow-ups, and COD (Cash on Delivery) order confirmation. These features help in managing logistics more efficiently and enhancing customer service. Positive Impact on Business Growth: Many merchants note that using Shipway has positively impacted their logistics and overall business growth. The app is particularly beneficial for small businesses looking to optimize their shipping and fulfillment processes. Multi-Courier Integration: Shipway supports integration with multiple courier services, allowing businesses to choose the best shipping options for their needs. This flexibility helps in reducing shipping costs and improving delivery times.
What was disappointing
Poor User Interface: The user interface of Shipway feels primitive and outdated. Users have reported that it is not intuitive and lacks the modern design elements that make navigation easy and efficient. Additional Costs for Add-Ons: While the base functionality is robust, some advanced features require additional costs. This can be a drawback for businesses operating on a tight budget. Occasional Glitches: Some users have reported occasional glitches and bugs. However, these issues are typically resolved quickly by the support team.
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