YOGO

ShipStation Orders & Inventory

ShippingShopify review

★★★★★2 of 51 Aug 2025

“2025 they continue to have constant bugs and problems, but we still rely on them for our shipping 2024 update: they redid their UX and stupidly removed the ability to send multi-box shipments. This was the whole reason to use SS. We will be taking our business elsewhere. They have always been full of bugs HORRENDOUS customer support and don't listen to customers. We hate using them. Will now find someone else. Anyone else would be better - try Shippo or Shipping Pirate - anyone else. +++++ Horrible. There is not tech support whatsoever except a terrible bot. This is a complicated platform.”

Excerpt. Read the full review at the source. · Used over 9 years using the app

• Specific use case
• Concrete example

Judge.me Product Reviews App

ReviewsShopify review

★★★★★5 of 520 May 2025

“Update 2025: THE #1 review app. Works great, good features, easy to use, helpful staff, and affordable. It leaves Yotpo in the dust. Be sure to go through all your settings very carefully and read them and customize as there are lots of good options. I did not realize we could send the review requests from our domain if we customize DKIM for instance. Or the impact of doing single product request was that they'd get multiple emails. Update 2023: Yep still wonderful. Never had to maintain or change anything since installed it.... 5 years ago?? +++ 2022: Judge.me was so easy to install, the people are so sweet and helpful that I almost want to cry with joy! We had such a tough frustrating time with Yotpo, and I just almost can't believe my eyes that these features turned on literally with the flick of a switch. HUGE enhancement for the store, and finally people can see all of the love we have been getting. The team is incredibly available, helpful, and positive.”

Excerpt. Read the full review at the source. · Used over 5 years using the app

• Specific use case
• Concrete example

Gorgias: AI, Helpdesk & Chat

Customer supportShopify review

★★★★★1 of 511 Apr 2024

“Their phone app does not work - it is broken 5 different ways. We've been barking at them for 4 months. My CS employee has literally NEVER been notified of a customer on the site messaging us. They let us know it is just not a priority. Infuriating. We are looking for a new solution.”

Excerpt. Read the full review at the source. · Used over 2 years using the app

• Specific use case
• Concrete example

Klaviyo: Email Marketing & SMS

Email & SMSShopify review

★★★★★5 of 513 Dec 2023

“I just want to write an extra recommendation here - not only is Klaviyo a PHENOMENAL, easy to use and learn, super powerful marketing tool with intuitive clean UX, but their CUSTOMER SUPPORT is fantastic. I just got off a chat with someone that went into our site's code and found the bug - on our site - that was interfering iwth the popup. Last night, someone stayed with me for over 2 hours while he coached me through a variety of features I was learning. I feel like this is unheard of these days. Love Klaviyo!”

Excerpt. Read the full review at the source. · Used over 3 years using the app

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• Concrete example

Omnisend Email Marketing & SMS

Email & SMSShopify review

★★★★★5 of 525 Nov 2019

“Hey, this is WAY better than Mailchimp. These people will talk to you and it is SOOOOOO MUUUUUCH MORE INTUITIVE! Also not as stuck up as Klavyo. Long live Omnisend! Just started adapting the whole thing but already easier.”

Excerpt. Read the full review at the source. · Used about 2 hours using the app

• Specific use case