Verified Reviews
ShipStation
Rating
98% Recommended
(14 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
Verified Reviews
ShipStation
Rating
98% Recommended
(14 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Shipping doesn’t have to be time-consuming or costly. With ShipStation, you can ship more orders in less time—with fewer clicks and greater savings. Our multi-channel platform syncs orders from all your ecommerce stores, tools, and selling channels. Our multi-carrier discounts let you print domestic and international shipping labels for less. Our workflow automation speeds up fulfillment. Whether you’re running an enterprise business or just starting out, we can solve your shipping.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
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Overall satisfaction
Very Satisfied
Jun 11, 2026
Years of use:
1-2 years
Relationship with this product:
I used it, but I didn't influence the buying decision
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
direct integration into my Saverack 3PL's backend which enables them to fulfill my shop orders.
What was disappointing
it works great! no notes
Overall satisfaction
Very Satisfied
Jun 11, 2026
Years of use:
1-2 years
Relationship with this product:
I used it, but I didn't influence the buying decision
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
direct integration into my Saverack 3PL's backend which enables them to fulfill my shop orders.
What was disappointing
it works great! no notes
Overall satisfaction
Neutral
Mar 26, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
It integrates seamlessly with our Shopify, and is generally faster to use than through the carrier platforms.
What was disappointing
I wish there was a way to get the best rates at all times, instead of having to bounce between platforms (ex: sometimes Shopify's built in rates are the best, and at other times our carrier rates in shipstation are better). Also, processing returns with the carriers isn't always straight forward.
Overall satisfaction
Neutral
Mar 26, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
It integrates seamlessly with our Shopify, and is generally faster to use than through the carrier platforms.
What was disappointing
I wish there was a way to get the best rates at all times, instead of having to bounce between platforms (ex: sometimes Shopify's built in rates are the best, and at other times our carrier rates in shipstation are better). Also, processing returns with the carriers isn't always straight forward.
Overall satisfaction
Very Satisfied
Jun 15, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
I really like the easy integration with Shopify and how easy it is to split orders. I also like the the response time from the chat box when I need help with an issue.
What was disappointing
I do not like out it keeps logging me out of the app. I have to re-login to much.
Overall satisfaction
Very Satisfied
Jun 15, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
I really like the easy integration with Shopify and how easy it is to split orders. I also like the the response time from the chat box when I need help with an issue.
What was disappointing
I do not like out it keeps logging me out of the app. I have to re-login to much.
Dhananjay G.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Jun 9, 2025
Years of use:
More then 3 years
Relationship with this product:
I was the buyer, not really a user
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Seamless intergration with Shoify Scalable pricing structure Automations Ease of use
What was disappointing
Limited insurance providers Higher rates for courier partners
Overall satisfaction
Very Satisfied
Jun 9, 2025
Years of use:
More then 3 years
Relationship with this product:
I was the buyer, not really a user
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Seamless intergration with Shoify Scalable pricing structure Automations Ease of use
What was disappointing
Limited insurance providers Higher rates for courier partners
Overall satisfaction
Very Satisfied
Dec 2, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The customer support is fantastic I like the fact that there are two different screens to process orders, because different people have different needs and preferences. They both have their strengths and weaknesses - on a straight forward order the scan screen takes fewer clicks to accomplish the same task. But the orders screen has some more functionality, especially when it comes to comparing shipping prices.
What was disappointing
There are two key features I'd love to see implemented 1) On the scan page, when you add multiple boxes, you have to manually add box sizes. I'd like to be able to choose from my custom boxes I've set up. Our orders vary so widely that creating a "package set" is practically useless 2) ShipStaion has a "shipment count by user" that is probably very helpful to gauge individual productivity on most cases. However, the way we divide our workload, one of our team members regularly gets out 75 orders a day, while another may only get out 20. I'd love to have the options to see both the number of boxes shipped per user, and also how much weight one user has shipped out. I've put both of these concerns in the forum, and mention them anytime I call customer service. Definitely the biggest holes I've seen in their software.
Overall satisfaction
Very Satisfied
Dec 2, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The customer support is fantastic I like the fact that there are two different screens to process orders, because different people have different needs and preferences. They both have their strengths and weaknesses - on a straight forward order the scan screen takes fewer clicks to accomplish the same task. But the orders screen has some more functionality, especially when it comes to comparing shipping prices.
What was disappointing
There are two key features I'd love to see implemented 1) On the scan page, when you add multiple boxes, you have to manually add box sizes. I'd like to be able to choose from my custom boxes I've set up. Our orders vary so widely that creating a "package set" is practically useless 2) ShipStaion has a "shipment count by user" that is probably very helpful to gauge individual productivity on most cases. However, the way we divide our workload, one of our team members regularly gets out 75 orders a day, while another may only get out 20. I'd love to have the options to see both the number of boxes shipped per user, and also how much weight one user has shipped out. I've put both of these concerns in the forum, and mention them anytime I call customer service. Definitely the biggest holes I've seen in their software.
