Verified Reviews
TikTok
Verified Reviews
TikTok
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
The TikTok App on Shopify makes it easy to get your business in front of billions of highly engaged consumers. These users aren't just browsing — they're buying; as referenced by the popular hashtag #TikTokMadeMeBuyIt. And they could become your next customer. With the TikTok App, you can effortlessly create TikTok ad campaigns, sync your product catalog, and sell products through in-feed videos and LIVE broadcasts on TikTok Shop.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
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Overall satisfaction
Neutral
Jun 18, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
I like that people feel comfortable buying thru tiktok so it is a sales channel i would like to expand
What was disappointing
the app itself is cumbersome and slow, requiring me to check off and type in a lot of info to get each listing up and synced
Overall satisfaction
Neutral
Jun 18, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
I like that people feel comfortable buying thru tiktok so it is a sales channel i would like to expand
What was disappointing
the app itself is cumbersome and slow, requiring me to check off and type in a lot of info to get each listing up and synced
Overall satisfaction
Neutral
May 11, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
I like the fact that there are millions of users, so the products we're pushing can get a lot of eyes on them. There is great potential for virality and brand awareness.
What was disappointing
The algorithm is difficult to crack. We've tried many different angles, and we just find it challenging to present our product to a converting audience.
Overall satisfaction
Neutral
May 11, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
I like the fact that there are millions of users, so the products we're pushing can get a lot of eyes on them. There is great potential for virality and brand awareness.
What was disappointing
The algorithm is difficult to crack. We've tried many different angles, and we just find it challenging to present our product to a converting audience.
Tomas B.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Nov 30, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The audience was great specifically for this application. There was a lot of initial growth that we were happy with!
What was disappointing
Not understanding how we can effectively use the ads platform without getting rejected in our space of products
Overall satisfaction
Very Satisfied
Nov 30, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The audience was great specifically for this application. There was a lot of initial growth that we were happy with!
What was disappointing
Not understanding how we can effectively use the ads platform without getting rejected in our space of products
Overall satisfaction
Not Satisfied
Nov 12, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Nothing has lived up to the expectations with this app. It is very complicated to access and use.
What was disappointing
Ease of use, setting up issues, lack of support, 8 months in and we are still trying to sort it all out and get our store going.
Overall satisfaction
Not Satisfied
Nov 12, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Nothing has lived up to the expectations with this app. It is very complicated to access and use.
What was disappointing
Ease of use, setting up issues, lack of support, 8 months in and we are still trying to sort it all out and get our store going.
Cesar M.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Apr 14, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Inventory its accurate, also seller support its great.
What was disappointing
There are some improvements that need to be made like applying for categories.
Overall satisfaction
Very Satisfied
Apr 14, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Inventory its accurate, also seller support its great.
What was disappointing
There are some improvements that need to be made like applying for categories.
