Help Scout
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free plan available. Free trial available.
Developer
Launched
31-Mar-14
Help Scout
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free plan available. Free trial available.
Developer
Launched
31-Mar-14
Help Scout
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free plan available. Free trial available.
Developer
Launched
31-Mar-14
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!
Categories:
Helpdesk
Integrations:
Campaign Monitor, HubSpot, Klaviyo, Mailchimp, Slack, Zapier
Campaign Monitor, HubSpot, Klaviyo, Mailchimp, Slack, Zapier
Languages:
English
English
Filter Reviews
Operator reports
100
%
Recommended
(
1
reviews
)
Matt H.
Role:
Owner
Category:
Fashion & Apparel
Shopify Plan:
Plus
Overall satisfaction
Very Satisfied
Jan 2, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Such a simple customer service portal, yet exactly the features I need, at a price that's so reasonable when others in the space are charging criminal pricing. Help Scout does it's job and does it well.
What was disappointing
No unmet expectations, has kept up with the business as it scaled and always felt organized and easy.
Overall satisfaction
Very Satisfied
Jan 2, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Such a simple customer service portal, yet exactly the features I need, at a price that's so reasonable when others in the space are charging criminal pricing. Help Scout does it's job and does it well.
What was disappointing
No unmet expectations, has kept up with the business as it scaled and always felt organized and easy.
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