Help Scout
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free plan available. Free trial available.
Developer
Launched
31-Mar-14
Help Scout
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free plan available. Free trial available.
Developer
Launched
31-Mar-14
Help Scout
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free plan available. Free trial available.
Developer
Launched
31-Mar-14
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!
Categories:
Helpdesk
Integrations:
Campaign Monitor, HubSpot, Klaviyo, Mailchimp, Slack, Zapier
Campaign Monitor, HubSpot, Klaviyo, Mailchimp, Slack, Zapier
Languages:
English
English
Share your knowledge with Shopify app teams & earn up to $500/session.
Share your knowledge with Shopify app teams & earn
Get paid to share your experience and influence the tools you use. Earn up to $500/session.
Filter Reviews
Operator reports
100
%
Recommended
(
1
reviews
)
Matt H.
Overall satisfaction
Very Satisfied
Role
Owner
Shop category
Fashion & Apparel
Shopify plan
Plus
Reviewed on
Jan 2, 2026
Years of use
More then 3 years
Relationship
User and decision maker
Still using this tool
Yes
Importance
Critical for me to do my job
What exceeded expectations
Such a simple customer service portal, yet exactly the features I need, at a price that's so reasonable when others in the space are charging criminal pricing. Help Scout does it's job and does it well.
What was disappointing
No unmet expectations, has kept up with the business as it scaled and always felt organized and easy.
Very Satisfied
Matt H.
Role
Owner
Shop category
Fashion & Apparel
Shopify plan
Plus
Reviewed on
Jan 2, 2026
Years of use
More then 3 years
Relationship
User and decision maker
Still using this tool
Yes
Importance
Critical for me to do my job
What exceeded expectations
Such a simple customer service portal, yet exactly the features I need, at a price that's so reasonable when others in the space are charging criminal pricing. Help Scout does it's job and does it well.
What was disappointing
No unmet expectations, has kept up with the business as it scaled and always felt organized and easy.
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