Verified Reviews
Preorder, Back In Stock ‑ Stoq
Rating
98% Recommended
(5 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
Verified Reviews
Preorder, Back In Stock ‑ Stoq
Rating
98% Recommended
(5 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Use Stoq's Preorder or Notify me button to create waitlists for out of stock products on any page of your store. Customize everything with 24*7 help from our team. Offer preorder, backorder, presales with deposits and sell preorder products. Or send back in stock alerts when you restock via email/SMS automatically. Stoq (Restock Rocket) is designed to send back in stock alerts and get preorders - multi-language back in stock, multi-location, analytics, reminder alerts & more!
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
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Michael T.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Dec 4, 2025
Years of use:
Less then 1 year
Relationship with this product:
I was the buyer, not really a user
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
So, first I want to highlight their support. They're very knowledgeable and super fast to respond. I think the thing that the app does really well is that it combines a lot of features that many stores will need, but unfortunately a theme can't provide the level of options that this app can. I won't lie, it can be a little tricky at first when you're using it, but once you wrap your head around it, it's fairly simple to follow. I also appreciate that they release their updates inside of the app, so you can always see what you're getting when one is dropped. I can see why this app is doing very well in the charts.
What was disappointing
My only feedback is onboarding at first can be a little bit tricky, but that might be because the app does quite a lot of things, and if you're coming at it trying to focus on all of those things when you first start, you can get a little bit overwhelmed, so I'd suggest starting off simple with focusing on pre-orders first, then rotating over to back-end stock alerts, because what you learn from pre-orders will help you a lot with the back-end stock alerts.
Overall satisfaction
Very Satisfied
Dec 4, 2025
Years of use:
Less then 1 year
Relationship with this product:
I was the buyer, not really a user
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
So, first I want to highlight their support. They're very knowledgeable and super fast to respond. I think the thing that the app does really well is that it combines a lot of features that many stores will need, but unfortunately a theme can't provide the level of options that this app can. I won't lie, it can be a little tricky at first when you're using it, but once you wrap your head around it, it's fairly simple to follow. I also appreciate that they release their updates inside of the app, so you can always see what you're getting when one is dropped. I can see why this app is doing very well in the charts.
What was disappointing
My only feedback is onboarding at first can be a little bit tricky, but that might be because the app does quite a lot of things, and if you're coming at it trying to focus on all of those things when you first start, you can get a little bit overwhelmed, so I'd suggest starting off simple with focusing on pre-orders first, then rotating over to back-end stock alerts, because what you learn from pre-orders will help you a lot with the back-end stock alerts.
Overall satisfaction
Very Satisfied
Oct 30, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
I appreciate the simplicity of the app and the price. Preorders and back in stock alerts for $10 / month is perfect.
What was disappointing
The app could do a better job with giving options to communicate to customers. For example, a customer can click preorder and enter their email, but they will not receive any communication as to when the product will approx be in stock
Overall satisfaction
Very Satisfied
Oct 30, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
I appreciate the simplicity of the app and the price. Preorders and back in stock alerts for $10 / month is perfect.
What was disappointing
The app could do a better job with giving options to communicate to customers. For example, a customer can click preorder and enter their email, but they will not receive any communication as to when the product will approx be in stock
Overall satisfaction
Neutral
Oct 19, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The product is sending back in stock alerts to our customers and we haven't had any technical issues
What was disappointing
When onboarding, we had a support representative who instructed us to upload all of our signups from a previous app, even those that had been notified, and it ruined our email reputation. We later spoke with another team member that advised that we should have just uploaded people who had not been notified so the set up process was disappointing
Overall satisfaction
Neutral
Oct 19, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The product is sending back in stock alerts to our customers and we haven't had any technical issues
What was disappointing
When onboarding, we had a support representative who instructed us to upload all of our signups from a previous app, even those that had been notified, and it ruined our email reputation. We later spoke with another team member that advised that we should have just uploaded people who had not been notified so the set up process was disappointing
Overall satisfaction
Neutral
Nov 5, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
We use this app for the preorder feature. It works well and I like that we can set the expected availability date for each product. This really helps with transparency and managing customer expectations.
What was disappointing
Editing the shipping dates is extremely time consuming because there is no search function. This means we have to go through page after page of products to find the product whose date we need to edit. This is very frustrating because being able to edit the dates as stock arrives, is delayed or sold out is a critical feature for us.
Overall satisfaction
Neutral
Nov 5, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
We use this app for the preorder feature. It works well and I like that we can set the expected availability date for each product. This really helps with transparency and managing customer expectations.
What was disappointing
Editing the shipping dates is extremely time consuming because there is no search function. This means we have to go through page after page of products to find the product whose date we need to edit. This is very frustrating because being able to edit the dates as stock arrives, is delayed or sold out is a critical feature for us.
Amber C.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Aug 5, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
The app delivers on its promises by efficiently notifying consumers when products become available again. It excels in timely communication, utilizing both email and SMS to ensure that customers are promptly informed. This dual-channel approach enhances customer engagement and satisfaction, making it easier for businesses to keep their clientele updated and informed about stock availability.
What was disappointing
Currently, there are no unresolved issues with the app, and it performs reliably without any glitches. Our experience has been smooth and trouble-free, demonstrating the app's stability and effectiveness. Its consistent performance reinforces our confidence in its functionality and reliability.
Overall satisfaction
Very Satisfied
Aug 5, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
The app delivers on its promises by efficiently notifying consumers when products become available again. It excels in timely communication, utilizing both email and SMS to ensure that customers are promptly informed. This dual-channel approach enhances customer engagement and satisfaction, making it easier for businesses to keep their clientele updated and informed about stock availability.
What was disappointing
Currently, there are no unresolved issues with the app, and it performs reliably without any glitches. Our experience has been smooth and trouble-free, demonstrating the app's stability and effectiveness. Its consistent performance reinforces our confidence in its functionality and reliability.
