ABOUT THE ROLE
Founded in 2016, Tilly Sveaas is a fast-growing, founder-led jewellery brand with big ambitions and a small, dynamic team. Our online store is at the heart of how customers discover and buy from us, and we’re looking for an enthusiastic, detail-driven E-commerce and Marketing Assistant to help it run smoothly and grow.
This is a chance to see how an entire e-commerce operation works from the inside. Tilly Sveaas has been named one of the Sunday Times 100 fastest-growing British brands, and as our E-commerce and Marketing Assistant you’ll be right at the centre of that growth.
You’ll get hands-on exposure to every part of the function: how products go live on the website, how orders are fulfilled and delivered, how stock is managed, how email campaigns are built and measured, and how data shapes the decisions we make. You’ll learn how all of these pieces connect, giving you a broad foundation for a career in e-commerce or digital retail.
Your work will have a real and visible impact. We’ll give you full training and support along the way; all we ask is that you bring curiosity, care and a willingness to get stuck in.
KEY RESPONSIBILITIES
Managing the upload and creation of new products on Shopify, including copy, images, pricing and variants, ensuring everything is accurate and on-brand.
Making sure new product and campaign imagery is surfaced across the site, so every touchpoint reflects the latest launches.
Supporting visual merchandising across the site, including curating collection pages, ordering products and highlighting key pieces to support launches and trading priorities.
Helping build and schedule email campaigns in Klaviyo, and checking them for accuracy before they go out.
Pulling together simple weekly reports on sales, traffic and campaign performance.
Checking the website regularly for broken links, errors or out-of-date content.
Helping out with wider team projects as the business grows.
Delivering competitor analysis to help shape the trading calendar.
REQUIREMENTS
Essential:
An analytical mindset and the ability to think commercially.
Excellent attention to detail and a genuine eye for accuracy.
Strong organisational skills and the ability to juggle several tasks at once.
Excellent written and verbal communication skills.
Competent with Microsoft Excel or Google Sheets.
A proactive, positive attitude and willingness to learn.
Nice to have:
Experience in an e-commerce role.
Familiarity with Shopify, Klaviyo or other e-commerce and email tools.
Experience with Canva or related design software.
An interest in jewellery, fashion or luxury brands.
BENEFITS
Competitive salary in line with experience.
Opportunity to be part of a small but impactful team that is highly creative and collaborative.
Office located in Chelsea, SW10.
25 days holiday.
Automatic pension enrolment.
Private healthcare.
Generous staff discount.
HOW TO APPLY
To apply, please email a cover letter and a copy of your CV to callum@tillysveaas.co.uk with the subject line "Ecommerce and Marketing Assistant".
