The eCom House Company Logo

The eCom House

Head of Ecommerce

Be among the first 25 applicants

On-site

Full-time

Ferndown, UK

55K GBP/yr - 65K GBP/yr

Industry

Retail Apparel and Fashion

Company Type

Brand

Seniority

Mid-Senior level

About the job

The most important requirements

AI SUMMARY

Head of Ecommerce at a fast-growing British consumer brand (hired through The eCom House), on-site in Ferndown, UK, reporting directly to the founders. The brand has an established customer base across the UK and the USA and is investing in digital acquisition and international growth. You own the ecommerce growth strategy, revenue, conversion, AOV and profitability, the trading calendar and launches, CRO and digital merchandising, and the Shopify roadmap with external development partners. You also lead the existing ecommerce team and work with marketing, CRM, product and operations. Fit if you have: significant ecommerce leadership in a consumer or DTC brand, a record of online growth, strong grasp of customer acquisition economics, and Shopify experience (fashion, accessories or lifestyle, international and Shopify Plus are a plus). Pay: GBP 55K-65K. Benefits not stated.

We're partnering with a fast-growing British consumer brand with an established international customer base across the UK and USA. With continued investment in digital acquisition and ambitious international growth plans, they're looking for a Head of E-Commerce to lead the next phase of their online business.

Reporting directly to the founders, you'll take ownership of eCommerce strategy, digital trading performance and the development of the wider function. It's a senior, commercially focused role with real influence over business strategy and investment decisions.

What you'll be doing:

  • Own and deliver the eCommerce growth strategy across the UK, USA and wider international markets.

  • Drive online revenue, conversion, average order value and profitability.

  • Lead the trading calendar, promotional strategy and product launches.

  • Develop the website experience, CRO and digital merchandising strategy.

  • Own the Shopify roadmap, working with external development partners to prioritise improvements and investment.

  • Lead and develop the existing eCommerce team, working closely with marketing, CRM, product and operations.

  • Partner with the founders to identify new opportunities for sustainable, profitable growth.

What we're looking for:

  • Significant eCommerce leadership experience within a consumer brand or DTC retail business.

  • A proven track record of driving online growth and improving commercial performance.

  • Strong knowledge of digital trading, customer acquisition economics and profitability.

  • Experience with Shopify or a comparable eCommerce platform, alongside website development and optimisation projects.

  • The ability to lead teams, influence senior stakeholders and balance strategic planning with commercial delivery.

Experience in fashion, accessories or lifestyle, international eCommerce and Shopify Plus would be advantageous.

Why consider this one?

A rare opportunity to join an ambitious international brand, work directly with the founders and shape the future of its digital business, with genuine ownership of strategy, performance and team development.

Read More

About the job

The most important requirements

AI SUMMARY

Head of Ecommerce at a fast-growing British consumer brand (hired through The eCom House), on-site in Ferndown, UK, reporting directly to the founders. The brand has an established customer base across the UK and the USA and is investing in digital acquisition and international growth. You own the ecommerce growth strategy, revenue, conversion, AOV and profitability, the trading calendar and launches, CRO and digital merchandising, and the Shopify roadmap with external development partners. You also lead the existing ecommerce team and work with marketing, CRM, product and operations. Fit if you have: significant ecommerce leadership in a consumer or DTC brand, a record of online growth, strong grasp of customer acquisition economics, and Shopify experience (fashion, accessories or lifestyle, international and Shopify Plus are a plus). Pay: GBP 55K-65K. Benefits not stated.

We're partnering with a fast-growing British consumer brand with an established international customer base across the UK and USA. With continued investment in digital acquisition and ambitious international growth plans, they're looking for a Head of E-Commerce to lead the next phase of their online business.

Reporting directly to the founders, you'll take ownership of eCommerce strategy, digital trading performance and the development of the wider function. It's a senior, commercially focused role with real influence over business strategy and investment decisions.

What you'll be doing:

  • Own and deliver the eCommerce growth strategy across the UK, USA and wider international markets.

  • Drive online revenue, conversion, average order value and profitability.

  • Lead the trading calendar, promotional strategy and product launches.

  • Develop the website experience, CRO and digital merchandising strategy.

  • Own the Shopify roadmap, working with external development partners to prioritise improvements and investment.

  • Lead and develop the existing eCommerce team, working closely with marketing, CRM, product and operations.

  • Partner with the founders to identify new opportunities for sustainable, profitable growth.

What we're looking for:

  • Significant eCommerce leadership experience within a consumer brand or DTC retail business.

  • A proven track record of driving online growth and improving commercial performance.

  • Strong knowledge of digital trading, customer acquisition economics and profitability.

  • Experience with Shopify or a comparable eCommerce platform, alongside website development and optimisation projects.

  • The ability to lead teams, influence senior stakeholders and balance strategic planning with commercial delivery.

Experience in fashion, accessories or lifestyle, international eCommerce and Shopify Plus would be advantageous.

Why consider this one?

A rare opportunity to join an ambitious international brand, work directly with the founders and shape the future of its digital business, with genuine ownership of strategy, performance and team development.

Read More

Is this job right for you?

Five requirements pulled from the posting.

1.Significant eCommerce leadership experience within a consumer brand or DTC retail business.
2.A proven track record of driving online growth and improving commercial performance.
3.Strong knowledge of digital trading, customer acquisition economics and profitability.
4.Experience with Shopify or a comparable eCommerce platform, alongside website development and optimisation projects.
5.The ability to lead teams, influence senior stakeholders and balance strategic planning with commercial delivery.

Questions you can expect in the interview

Drawn from this posting. None of them repeat on another job.

1.You would report directly to the founders and influence investment decisions. Tell us about a time you had to tell founders that a growth plan they liked would not work.
2.The brand sells in the UK, the USA and other international markets. What do you change in trading and promotions when the same product sells in several markets?
3.You would own the Shopify roadmap with external development partners. How do you decide which improvement gets the budget first?
4.You would lead and develop the existing ecommerce team. What do you do in your first 30 days when you inherit a team you did not hire?
5.The posting stresses customer acquisition economics and profitability. Walk us through how you decide the most you can pay to acquire a customer.

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