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Head of Ecommerce Trading
78 applicants
On-site
Full-time
London, UK
75K GBP/yr - 85K GBP/yr

Industry
Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry
Company Type
Brand
Seniority
Mid-Senior level
Is this job right for you?
Five requirements pulled from the posting.
1.Lead conversion rate optimisation (CRO), A/B testing and mobile-first customer experience improvements.
2.Strong ecommerce trading experience in a high-growth, scale-up DTC brand
3.Premium or Luxury experience is essential, ideally Fashion, Beauty or Homeware
4.Team management experience is essential.
5.Strong working knowledge of Shopify Plus, GA4 and A/B testing platforms.
Questions you can expect in the interview
Drawn from this posting. None of them repeat on another job.
1.You would be directly accountable for AOV, units per transaction, conversion and online revenue across the UK and US stores. Which of those do you move first, and what do you try?
2.The role asks you to improve basket value while keeping the brand's premium positioning. Tell us about a cross-sell or recommendation tactic you refused because it cheapened the brand.
3.You would lead a team of ecommerce specialists and set clear performance targets. How do you set targets for specialists so they stay ambitious but fair?
4.The brand is growing in both the UK and the US. What do you change in your trading plan when the same product launches in the two markets?
5.You would partner with merchandising, finance, marketing and development on forecasting and website functionality. Tell us about a time finance and trading disagreed on a forecast and how it was resolved.


