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3Search

Head of Ecommerce Trading

78 applicants

On-site

Full-time

London, UK

75K GBP/yr - 85K GBP/yr

Laura McManus profile photo

Contact Person

Laura McManus

Ecommerce & Performance Marketing Specialist Headhunter at 3Search

Industry

Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry

Company Type

Brand

Seniority

Mid-Senior level

About the job

The most important requirements

AI SUMMARY

Head of Ecommerce Trading at a premium fashion scale-up in London (hired through 3Search), three days a week in the office, reporting to the Director of Growth. The brand is growing across the UK and US with a strong DTC business and expanding retail. You own ecommerce trading for both online stores, with direct accountability for AOV, units per transaction, conversion and online revenue. That means merchandising, cross-sell and recommendation strategy, CRO and A/B testing, and leading a team of ecommerce specialists, working with merchandising, finance, marketing and development. Fit if you have: trading experience in a high-growth DTC brand, premium or luxury background (fashion, beauty or homeware), team management, Shopify Plus, GA4 and A/B testing tools, and a grasp of forecasting, margins and promotional planning. Pay: GBP 75K-85K plus up to 15% bonus.

🌐Head of Ecommerce Trading

🛍️Fashion Scale Up

📍London - 3 days office based

💵£75,000 - £85,000 + Up to 15% Bonus

We are working with a Premium Fashion brand who are experiencing significant growth across its UK & US markets. With an expanding retail presence and a strong DTC business, they are entering an exciting phase of digital development and are now hiring for an ambitious Head of Ecommerce.

This is an opportunity to take ownership of ecommerce trading performance, influence commercial strategy and lead an established team of specialists. You'll play a pivotal role in improving the online customer journey, increasing basket value and driving sustainable revenue growth while maintaining the brand's premium positioning.

The Head of Ecommerce will lead the commercial performance of the UK and US online stores, with direct accountability for average order value (AOV), units per transaction (UPT), conversion rates and online revenue. Reporting to the Director of Growth, you'll combine strategic leadership with hands-on trading expertise to deliver measurable results.

Role Highlights:

  • Own ecommerce trading strategy across UK and US markets, maximising revenue, conversion and profitability.

  • Develop merchandising, cross-selling and product recommendation strategies to increase basket value.

  • Lead conversion rate optimisation (CRO), A/B testing and mobile-first customer experience improvements.

  • Manage and develop a team of ecommerce specialists, establishing clear performance targets and accountability.

  • Partner with merchandising, finance, marketing and development teams to optimise trading performance, forecasting and website functionality.

You Will Need:

  • Strong ecommerce trading experience in a high-growth, scale-up DTC brand

  • Premium or Luxury experience is essential, ideally Fashion, Beauty or Homeware

  • Team management experience is essential.

  • Proven success improving AOV, UPT, conversion rates and online revenue, supported by measurable results.

  • Strong working knowledge of Shopify Plus, GA4 and A/B testing platforms.

  • Excellent commercial understanding of forecasting, margins, promotional planning and product merchandising.

  • Confident leadership, analytical thinking and the ability to balance commercial growth with premium brand positioning.

  • International markets experience especially US would be great

Why You'll Love It:

  • Performance bonus linked to key ecommerce metrics.

  • Genuine ownership of ecommerce trading strategy across international markets.

  • Direct leadership of ecommerce specialists, with the opportunity to develop and shape team performance.

  • Significant influence over digital growth, customer experience and commercial decision-making.

  • Close collaboration with senior leadership in an expanding premium fashion business.

If you're a commercially driven ecommerce leader with a track record of delivering measurable growth, this Head of Ecommerce opportunity offers the autonomy, responsibility and international exposure to make a meaningful impact.

Apply directly or send an updated CV to laura@3searchgroup.com 📩

Due to a high number of applicants, we are only able to respond to successful candidates

Read More

About the job

The most important requirements

AI SUMMARY

Head of Ecommerce Trading at a premium fashion scale-up in London (hired through 3Search), three days a week in the office, reporting to the Director of Growth. The brand is growing across the UK and US with a strong DTC business and expanding retail. You own ecommerce trading for both online stores, with direct accountability for AOV, units per transaction, conversion and online revenue. That means merchandising, cross-sell and recommendation strategy, CRO and A/B testing, and leading a team of ecommerce specialists, working with merchandising, finance, marketing and development. Fit if you have: trading experience in a high-growth DTC brand, premium or luxury background (fashion, beauty or homeware), team management, Shopify Plus, GA4 and A/B testing tools, and a grasp of forecasting, margins and promotional planning. Pay: GBP 75K-85K plus up to 15% bonus.

🌐Head of Ecommerce Trading

🛍️Fashion Scale Up

📍London - 3 days office based

💵£75,000 - £85,000 + Up to 15% Bonus

We are working with a Premium Fashion brand who are experiencing significant growth across its UK & US markets. With an expanding retail presence and a strong DTC business, they are entering an exciting phase of digital development and are now hiring for an ambitious Head of Ecommerce.

This is an opportunity to take ownership of ecommerce trading performance, influence commercial strategy and lead an established team of specialists. You'll play a pivotal role in improving the online customer journey, increasing basket value and driving sustainable revenue growth while maintaining the brand's premium positioning.

The Head of Ecommerce will lead the commercial performance of the UK and US online stores, with direct accountability for average order value (AOV), units per transaction (UPT), conversion rates and online revenue. Reporting to the Director of Growth, you'll combine strategic leadership with hands-on trading expertise to deliver measurable results.

Role Highlights:

  • Own ecommerce trading strategy across UK and US markets, maximising revenue, conversion and profitability.

  • Develop merchandising, cross-selling and product recommendation strategies to increase basket value.

  • Lead conversion rate optimisation (CRO), A/B testing and mobile-first customer experience improvements.

  • Manage and develop a team of ecommerce specialists, establishing clear performance targets and accountability.

  • Partner with merchandising, finance, marketing and development teams to optimise trading performance, forecasting and website functionality.

You Will Need:

  • Strong ecommerce trading experience in a high-growth, scale-up DTC brand

  • Premium or Luxury experience is essential, ideally Fashion, Beauty or Homeware

  • Team management experience is essential.

  • Proven success improving AOV, UPT, conversion rates and online revenue, supported by measurable results.

  • Strong working knowledge of Shopify Plus, GA4 and A/B testing platforms.

  • Excellent commercial understanding of forecasting, margins, promotional planning and product merchandising.

  • Confident leadership, analytical thinking and the ability to balance commercial growth with premium brand positioning.

  • International markets experience especially US would be great

Why You'll Love It:

  • Performance bonus linked to key ecommerce metrics.

  • Genuine ownership of ecommerce trading strategy across international markets.

  • Direct leadership of ecommerce specialists, with the opportunity to develop and shape team performance.

  • Significant influence over digital growth, customer experience and commercial decision-making.

  • Close collaboration with senior leadership in an expanding premium fashion business.

If you're a commercially driven ecommerce leader with a track record of delivering measurable growth, this Head of Ecommerce opportunity offers the autonomy, responsibility and international exposure to make a meaningful impact.

Apply directly or send an updated CV to laura@3searchgroup.com 📩

Due to a high number of applicants, we are only able to respond to successful candidates

Read More

Is this job right for you?

Five requirements pulled from the posting.

1.Lead conversion rate optimisation (CRO), A/B testing and mobile-first customer experience improvements.
2.Strong ecommerce trading experience in a high-growth, scale-up DTC brand
3.Premium or Luxury experience is essential, ideally Fashion, Beauty or Homeware
4.Team management experience is essential.
5.Strong working knowledge of Shopify Plus, GA4 and A/B testing platforms.

Questions you can expect in the interview

Drawn from this posting. None of them repeat on another job.

1.You would be directly accountable for AOV, units per transaction, conversion and online revenue across the UK and US stores. Which of those do you move first, and what do you try?
2.The role asks you to improve basket value while keeping the brand's premium positioning. Tell us about a cross-sell or recommendation tactic you refused because it cheapened the brand.
3.You would lead a team of ecommerce specialists and set clear performance targets. How do you set targets for specialists so they stay ambitious but fair?
4.The brand is growing in both the UK and the US. What do you change in your trading plan when the same product launches in the two markets?
5.You would partner with merchandising, finance, marketing and development on forecasting and website functionality. Tell us about a time finance and trading disagreed on a forecast and how it was resolved.

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