
Verified Reviews
Vitals: Reviews, Bundles (40+)

Verified Reviews
Vitals: Reviews, Bundles (40+)
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Turn more visitors into happy customers. With 40+ conversion-boosting tools in one app, Vitals integrates seamlessly without slowing down your store. Import and collect product reviews, increase revenue with upsells and bundles and grow your email list with pop-ups. To transform your site into an engaging and sales-driving store, Vitals offers features like Wishlist, urgency notifications, email & push marketing, Instagram feed, currency converter, size chart, back in stock, and much more.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
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Filter Reviews
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Steve B.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Jan 14, 2026
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Very easy way into several tools to help upsell and convert into sales. Capture leads, use incentives and most basic tools needed to help grow.
What was disappointing
The ability to customize the appearance of some widgets is limited on the user end. The upside is support is very good and will help on their end

Overall satisfaction
Very Satisfied
Jan 14, 2026
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Very easy way into several tools to help upsell and convert into sales. Capture leads, use incentives and most basic tools needed to help grow.
What was disappointing
The ability to customize the appearance of some widgets is limited on the user end. The upside is support is very good and will help on their end

Samantha S.
Customer Service,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Jan 30, 2025
Years of use:
Less then 1 year
Relationship with this product:
I used it, but I didn't influence the buying decision
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
It is very easy to use and integrates well with our website.
What was disappointing
You cannot directly respond to customer reviews through the app. This would be very helpful for my job.

Overall satisfaction
Very Satisfied
Jan 30, 2025
Years of use:
Less then 1 year
Relationship with this product:
I used it, but I didn't influence the buying decision
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
It is very easy to use and integrates well with our website.
What was disappointing
You cannot directly respond to customer reviews through the app. This would be very helpful for my job.

Overall satisfaction
Very Satisfied
Dec 2, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Vitals allows me to make the customizations and tweaks so I don't need to pay a developer.
What was disappointing
Being a jack of all trade kind of makes them a master of none, but some of their upsells work alright.

Overall satisfaction
Very Satisfied
Dec 2, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Vitals allows me to make the customizations and tweaks so I don't need to pay a developer.
What was disappointing
Being a jack of all trade kind of makes them a master of none, but some of their upsells work alright.

Dan N.
E-commerce Manager,
Health and Beauty Brand
Overall satisfaction
Neutral
Oct 15, 2024
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
This is a super-app. Every time we work with them it boosts the CRO of our clients. The fact that integrates seamlessly with other apps also is a major win.
What was disappointing
Not many downsides. We used it for some clients and some can not afford it. That's all.

Overall satisfaction
Neutral
Oct 15, 2024
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
This is a super-app. Every time we work with them it boosts the CRO of our clients. The fact that integrates seamlessly with other apps also is a major win.
What was disappointing
Not many downsides. We used it for some clients and some can not afford it. That's all.

Overall satisfaction
Neutral
Apr 10, 2024
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
This app sounds great in theory, but in all honesty, it's trying a bit too hard to do everything. In doing so, it fails to really do anything WELL, if that makes sense. Kind of like it's biting off more than it can chew. I appreciate the idea and do use some of the features, but the more ambitious ones either don't work very well, or are too hard to find and use, so I just end up using a dedicated app to make it happen.
What was disappointing
As above, the biggest issue is simply that the app is trying to do too much at once, and thus failing to do any of those things very well.

Overall satisfaction
Neutral
Apr 10, 2024
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
This app sounds great in theory, but in all honesty, it's trying a bit too hard to do everything. In doing so, it fails to really do anything WELL, if that makes sense. Kind of like it's biting off more than it can chew. I appreciate the idea and do use some of the features, but the more ambitious ones either don't work very well, or are too hard to find and use, so I just end up using a dedicated app to make it happen.
What was disappointing
As above, the biggest issue is simply that the app is trying to do too much at once, and thus failing to do any of those things very well.
