Signifyd
Verified Reviews
Signifyd
Rating
98% Recommended
(2 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
Verified Reviews
Signifyd
Rating
98% Recommended
(2 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.

Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud and non-fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.

Categories

Email Marketing

SMS Marketing

Works with

Checkout

Customer Accounts

Shopify Flow

Aftership

Gorgias

Meta Advertising

Recharge

TikTok Advertising

Typeform

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Seth T.

Operations,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Oct 25, 2024

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Quick response time to questions/appeals. If you have to have a customer get a second look they are very responsive

What was disappointing

We are a luxury brand. Luxury customers have digital footprints that sometimes get caught in signifieds filter

Seth T.

Operations,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Oct 25, 2024

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Quick response time to questions/appeals. If you have to have a customer get a second look they are very responsive

What was disappointing

We are a luxury brand. Luxury customers have digital footprints that sometimes get caught in signifieds filter

Gui R.

Owner,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Aug 7, 2024

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Easy onboarding, full protection on chargebacks. Gives us confidence in shipping out approved orders. Has saved us time in manually reviewing orders and getting customers to confirm them.

What was disappointing

A bit tedious to have to update shipping addresses in Signifyd every time we update it in Shopify. It should be linked and integrated and auto update in my opinion.

Gui R.

Owner,
Health and Beauty Brand
Overall satisfaction

Very Satisfied

Aug 7, 2024

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Easy onboarding, full protection on chargebacks. Gives us confidence in shipping out approved orders. Has saved us time in manually reviewing orders and getting customers to confirm them.

What was disappointing

A bit tedious to have to update shipping addresses in Signifyd every time we update it in Shopify. It should be linked and integrated and auto update in my opinion.