Built for Shopify
Rep AI: ChatGPT Sales Chatbot
Rating
63
%
Recommended
(
4
reviews
)
Pricing
Free to install. Free trial available.
Developer
Launched
18-Apr-22
Built for Shopify
Rep AI: ChatGPT Sales Chatbot
Rating
63
%
Recommended
(
4
reviews
)
Pricing
Free to install. Free trial available.
Developer
Launched
18-Apr-22
Built for Shopify
Rep AI: ChatGPT Sales Chatbot
Rating
63
%
Recommended
(
4
reviews
)
Pricing
Free to install. Free trial available.
Developer
Launched
18-Apr-22
AI Chatbot for Sales. Boost conversion with ChatGPT AI Chat, Live Chat & AI Shopping Assistant
Grow sales with Rep AI. Our AI chat guides shoppers from browser to buyer using behavioral AI. ChatGPT-powered conversational AI that acts as a sales agent, recommends products, and answers support questions. Brand your AI assistant and seamlessly use an AI shopping assistant to answer product-related questions. Hand over to live chat if your AI Chatbot is unable to answer. Empower your business with Chat AI to upsell. Easily migrate from Gorgias, Chatty, Tidio, Kustomer, or ManyChat.
Categories:
Chat, Upsell and cross-sell
Integrations:
Attentive, Gorgias, Klaviyo, Postscript, Tapcart, Zendesk
Attentive, Gorgias, Klaviyo, Postscript, Tapcart, Zendesk
Languages:
English
English
Share your knowledge with Shopify app teams & earn up to $500/session.
Share your knowledge with Shopify app teams & earn
Get paid to share your experience and influence the tools you use. Earn up to $500/session.
Last Update: Sep 01, 2026
Filter Reviews
Operator reports
63
%
Recommended
(
4
reviews
)
Cristobal D.
Overall satisfaction
Neutral
Role
Owner
Shop category
Fashion & Apparel
Shopify plan
Advanced
Reviewed on
Sep 2, 2026
Years of use
1-2 years
Relationship
User and decision maker
Still using this tool
Yes
Importance
Valuable but not essential
What exceeded expectations
It answers the repetitive pre-sale questions (shipping, lens options, sizing) out of the box, learns from our catalog quickly, and deflects a good share of support chats without sounding robotic.
What was disappointing
For our optical/prescription questions it still needs human handoff, and I'd like deeper API/webhook access to plug it into my own AI agent workflows — that's the one thing I'd add.
Neutral
Cristobal D.
Role
Owner
Shop category
Fashion & Apparel
Shopify plan
Advanced
Reviewed on
Sep 2, 2026
Years of use
1-2 years
Relationship
User and decision maker
Still using this tool
Yes
Importance
Valuable but not essential
What exceeded expectations
It answers the repetitive pre-sale questions (shipping, lens options, sizing) out of the box, learns from our catalog quickly, and deflects a good share of support chats without sounding robotic.
What was disappointing
For our optical/prescription questions it still needs human handoff, and I'd like deeper API/webhook access to plug it into my own AI agent workflows — that's the one thing I'd add.
Aroon M.
Overall satisfaction
Neutral
Role
E-commerce Manager
Shop category
Health & Beauty
Shopify plan
Basic
Reviewed on
Feb 4, 2025
Years of use
1-2 years
Relationship
User and decision maker
Still using this tool
Yes
Importance
Valuable but not essential
What exceeded expectations
AI capabilities. The automated follow up and closing rate for conversations were great.
What was disappointing
The UI/UX could be cleaner. The speed of the bot could be faster.
Neutral
Aroon M.
Role
E-commerce Manager
Shop category
Health & Beauty
Shopify plan
Basic
Reviewed on
Feb 4, 2025
Years of use
1-2 years
Relationship
User and decision maker
Still using this tool
Yes
Importance
Valuable but not essential
What exceeded expectations
AI capabilities. The automated follow up and closing rate for conversations were great.
What was disappointing
The UI/UX could be cleaner. The speed of the bot could be faster.
Etan E.
Overall satisfaction
Neutral
Role
E-commerce Manager
Shop category
Sports & Recreation
Shopify plan
Plus
Reviewed on
Jul 14, 2024
Years of use
Less then 1 year
Relationship
User and decision maker
Still using this tool
Yes
Importance
Critical for me to do my job
What exceeded expectations
Having an AI concierge on the site is a great way to automate chat.
What was disappointing
This app, like all LLM based apps, requires a lot of customization and fine-tuning.
Neutral
Etan E.
Role
E-commerce Manager
Shop category
Sports & Recreation
Shopify plan
Plus
Reviewed on
Jul 14, 2024
Years of use
Less then 1 year
Relationship
User and decision maker
Still using this tool
Yes
Importance
Critical for me to do my job
What exceeded expectations
Having an AI concierge on the site is a great way to automate chat.
What was disappointing
This app, like all LLM based apps, requires a lot of customization and fine-tuning.
Chin H.
Overall satisfaction
Very Satisfied
Role
E-commerce Manager
Shop category
Food & Drink
Shopify plan
Plus
Reviewed on
Jul 11, 2024
Years of use
Less then 1 year
Relationship
User and decision maker
Still using this tool
Yes
Importance
Critical for me to do my job
What exceeded expectations
Rep AI truly changed the game on how customer service works, resolving customer queries in seconds with ChatGPT and machine learning. It saved me a lot of customer support time and working on more important tasks.
What was disappointing
Sometimes, the answer that Rep AI give to our customers is quite of unhelpful. I believe there's way to improve this.
Very Satisfied
Chin H.
Role
E-commerce Manager
Shop category
Food & Drink
Shopify plan
Plus
Reviewed on
Jul 11, 2024
Years of use
Less then 1 year
Relationship
User and decision maker
Still using this tool
Yes
Importance
Critical for me to do my job
What exceeded expectations
Rep AI truly changed the game on how customer service works, resolving customer queries in seconds with ChatGPT and machine learning. It saved me a lot of customer support time and working on more important tasks.
What was disappointing
Sometimes, the answer that Rep AI give to our customers is quite of unhelpful. I believe there's way to improve this.
