Verified Reviews
Navidium Shipping Protection
Rating
98% Recommended
(5 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
Verified Reviews
Navidium Shipping Protection
Rating
98% Recommended
(5 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
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Overall satisfaction
Neutral
Jun 18, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
It has been a good driver of some extra venue at checkout
What was disappointing
I am not sure it's really worth $30/month. It's just a widget. The customer gives us money and we deal with all the issues.
Overall satisfaction
Neutral
Jun 18, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
It has been a good driver of some extra venue at checkout
What was disappointing
I am not sure it's really worth $30/month. It's just a widget. The customer gives us money and we deal with all the issues.
Overall satisfaction
Very Satisfied
Mar 9, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Found this a relatively easy plug and play solution for shipping insurance. The UX is neat and easy to follow.
What was disappointing
There have been a few glitches over the years. Most of them have required input from support; however, support have been fantastic, responsive and quick to fix.
Overall satisfaction
Very Satisfied
Mar 9, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Found this a relatively easy plug and play solution for shipping insurance. The UX is neat and easy to follow.
What was disappointing
There have been a few glitches over the years. Most of them have required input from support; however, support have been fantastic, responsive and quick to fix.
Overall satisfaction
Very Satisfied
Feb 19, 2026
Years of use:
2-3 years
Relationship with this product:
I was the buyer, not really a user
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
it's pretty straight forward. although overpriced at $99 a month.
What was disappointing
basically pricing and it's a bit annoying for inventory management having a tonne of weird SKUs.
Overall satisfaction
Very Satisfied
Feb 19, 2026
Years of use:
2-3 years
Relationship with this product:
I was the buyer, not really a user
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
it's pretty straight forward. although overpriced at $99 a month.
What was disappointing
basically pricing and it's a bit annoying for inventory management having a tonne of weird SKUs.
Jessica H.
Customer Service,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Sep 9, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Extremely easy to easy, clear reporting, & transparent pricing
What was disappointing
The portal can be a little slow & glitchy at times
Overall satisfaction
Very Satisfied
Sep 9, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Extremely easy to easy, clear reporting, & transparent pricing
What was disappointing
The portal can be a little slow & glitchy at times
Terri R.
Customer Service,
Health and Beauty Brand
Overall satisfaction
Very Satisfied
Jun 12, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Navidium has been amazing! Our customers appreciate it, we can reship or refund without having to wait for claim approval, and our revenue has increased since we added this app. Support has been great as well.
What was disappointing
At this time, there are no disappointments. We are very happy with this app.
Overall satisfaction
Very Satisfied
Jun 12, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Navidium has been amazing! Our customers appreciate it, we can reship or refund without having to wait for claim approval, and our revenue has increased since we added this app. Support has been great as well.
What was disappointing
At this time, there are no disappointments. We are very happy with this app.
