Moose: Live Chat, FAQ Helpdesk

Moose: Live Chat, FAQ Helpdesk Logo

Built for Shopify

Moose: Live Chat, FAQ Helpdesk

Rating

50

%

Recommended

(

1

reviews

)

Pricing

Free plan available. Free trial available.

Launched

22-Aug-23

Moose: Live Chat, FAQ Helpdesk Logo

Built for Shopify

Moose: Live Chat, FAQ Helpdesk

Rating

50

%

Recommended

(

1

reviews

)

Pricing

Free plan available. Free trial available.

Launched

22-Aug-23

Moose: Live Chat, FAQ Helpdesk Logo

Built for Shopify

Moose: Live Chat, FAQ Helpdesk

Rating

50

%

Recommended

(

1

reviews

)

Pricing

Free plan available. Free trial available.

Launched

22-Aug-23

Turn customer support into a growth engine with an AI chatbot that works while you sleep.

MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.

Categories:

Chat, FAQ

Integrations:

Shopify Admin, BON Loyalty, Email, Instagram, Livechat, Messenger, UpPromote Affiliate Marketing

Shopify Admin, BON Loyalty, Email, Instagram, Livechat, Messenger, UpPromote Affiliate Marketing

Languages:

English

English

Share your knowledge with Shopify app teams & earn up to $500/session.

Share your knowledge with Shopify app teams & earn

Get paid to share your experience and influence the tools you use. Earn up to $500/session.

Filter Reviews

Operator reports

50

%

Recommended

(

1

reviews

)
Photo of Reviewer Filip Djokic

Rachel K.

Overall satisfaction

Neutral

Role

E-commerce Manager

Shop category

Fashion & Apparel

Shopify plan

Plus

Reviewed on

Apr 9, 2026

Years of use

Less then 1 year

Relationship

User and decision maker

Still using this tool

Yes

Importance

Valuable but not essential

What exceeded expectations

It helps answer some basic questions before a customer is to reach out

What was disappointing

Sometimes it glitches

Photo of Reviewer Filip Djokic

Neutral

Rachel K.

Role

E-commerce Manager

Shop category

Fashion & Apparel

Shopify plan

Plus

Reviewed on

Apr 9, 2026

Years of use

Less then 1 year

Relationship

User and decision maker

Still using this tool

Yes

Importance

Valuable but not essential

What exceeded expectations

It helps answer some basic questions before a customer is to reach out

What was disappointing

Sometimes it glitches