Loox ‑ Product Reviews App

Loox ‑ Product Reviews App Logo

Built for Shopify

Loox ‑ Product Reviews App

Rating

100

%

Recommended

(

23

reviews

)

Pricing

Free plan available. Free trial available.

Developer

Launched

16-Oct-15

Loox ‑ Product Reviews App Logo

Built for Shopify

Loox ‑ Product Reviews App

Rating

100

%

Recommended

(

23

reviews

)

Pricing

Free plan available. Free trial available.

Developer

Launched

16-Oct-15

Loox ‑ Product Reviews App Logo

Built for Shopify

Loox ‑ Product Reviews App

Rating

100

%

Recommended

(

23

reviews

)

Pricing

Free plan available. Free trial available.

Developer

Launched

16-Oct-15

Convert more shoppers with visual product reviews, superpowered by AI

Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.

Categories:

Product reviews, Social proof

Integrations:

Checkout, Customer accounts, Shopify Flow, Shopify Admin, Google Shopping and SEO, Klaviyo Email Marketing & SMS, Loyalty Lion Rewards Referrals, Meta Shops Facebook Instagram, Omnisend Email Marketing & SMS, Shop App

Checkout, Customer accounts, Shopify Flow, Shopify Admin, Google Shopping and SEO, Klaviyo Email Marketing & SMS, Loyalty Lion Rewards Referrals, Meta Shops Facebook Instagram, Omnisend Email Marketing & SMS, Shop App

Core Features:

Photo & video reviews · Automated post-delivery requests · Branded review widgets · AI review sorting & translation · Referrals · Upsells · Review imports

Photo & video reviews · Automated post-delivery requests · Branded review widgets · AI review sorting & translation · Referrals · Upsells · Review imports

Languages:

English

English

Is Loox worth it?

The best-looking reviews app on our panel — every reviewer would recommend it, provided the price fits a store that leans on visual proof.

Loox is the only app on our panel with a perfect satisfaction score: all 23 verified merchants and agency operators recommend it. The reason is consistent — photo and video reviews arrive automatically after delivery, and the widgets look polished enough to sit on a product page without design work. Reviewers tie it directly to conversion lift and mobile presentation, and agencies like that it demos well to clients while installing without slowing the site down. The reservations are narrow but real. Fine-grained control over how reviews display often needs custom code, and merchants wanting specific carousel or grid layouts hit limits. Pricing sits well above Judge.me and stings for stores not using referrals or upsells. A few reviewers found review volume lower than with previous apps, and support runs without live chat. Nobody in our panel regretted the choice — several just wished it cost less. The verdict: if visual proof is how your products sell, Loox is the panel's clear pick — if it isn't, you're paying for polish you won't use.

SIGNAL FROM THE PANEL

Pros & cons from 23 verified Loox reviews

What merchants like

What merchants like

Easy setup & Shopify fit

12

Photo & video reviews

8

Polished widget design

8

Lifts conversion & social proof

8

Automated review requests

5

Common Complaints

Common Complaints

Limited display customization

5

Expensive for smaller stores

4

Review volume can disappoint

2

No live chat support

2

Backend changes caused issues

2

COST

How much does Loox cost?

Loox has a free plan, with paid tiers at $49.99 and $299.99/month. Our panel's read: the price only makes sense if visual reviews are central to how you sell — merchants using the referral and upsell features consider it fair, while those collecting text reviews alone repeatedly say a cheaper app would do the same job.

Filter Reviews

Operator reports

100

%

Recommended

(

23

reviews

)

What merchants say about this app

AI SUMMARY

Merchants are overwhelmingly positive about Loox, praising its best-in-class automated review requests timed after delivery, photo and video reviews, and clean, aesthetic widgets that integrate seamlessly into the storefront and lift conversions through social proof. Ease of use and steady feature improvements stand out. The few criticisms are limited display customization, the lack of live chat support, and pricing that some feel is a little high for what they use.

Photo of Reviewer Benjamin K.

Benjamin K.

Role:

Owner

Category:

Toys & Games

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Jun 10, 2026

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

great reviews tool, great UX w customers who like to submit videos and images of their new toys

What was disappointing

wish it had a more direct integration with the stars on Google

Photo of Reviewer Benjamin K.

Benjamin K.

Role:

Owner

Category:

Toys & Games

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Jun 10, 2026

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

great reviews tool, great UX w customers who like to submit videos and images of their new toys

What was disappointing

wish it had a more direct integration with the stars on Google

Photo of Reviewer Clayton B.

Clayton B.

Role:

Developer

Category:

Other

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

May 20, 2026

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Easy to use. Have had hundreds of people use my affilaite link to use this app

What was disappointing

They could do little better with being transperant about few little things

Photo of Reviewer Clayton B.

Clayton B.

Role:

Developer

Category:

Other

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

May 20, 2026

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Easy to use. Have had hundreds of people use my affilaite link to use this app

What was disappointing

They could do little better with being transperant about few little things

Photo of Reviewer Etan E.

Etan E.

Role:

E-commerce Manager

Category:

Sports & Recreation

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Jan 6, 2026

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Great all around—review collection is smooth, display widgets look polished, and it just works. The photo/video reviews add real social proof without feeling gimmicky. One of the few apps I don't have to think about.

What was disappointing

Honestly struggling to find a complaint. If I had to pick something: maybe easier Google Seller Ratings integration setup.

Photo of Reviewer Etan E.

Etan E.

Role:

E-commerce Manager

Category:

Sports & Recreation

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Jan 6, 2026

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Great all around—review collection is smooth, display widgets look polished, and it just works. The photo/video reviews add real social proof without feeling gimmicky. One of the few apps I don't have to think about.

What was disappointing

Honestly struggling to find a complaint. If I had to pick something: maybe easier Google Seller Ratings integration setup.

GA

Gerardo A.

Role:

Owner

Category:

Baby & Kids

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Nov 11, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Loox helped us increase social proof quickly. Importing photo reviews is very easy and the widget integrates smoothly with our product pages without slowing down the site. The automatic review request emails generate consistent new reviews and the visual layout looks very professional on mobile

What was disappointing

I would like more customization options

GA

Gerardo A.

Role:

Owner

Category:

Baby & Kids

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Nov 11, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Valuable but not essential

What exceeded expectations

Loox helped us increase social proof quickly. Importing photo reviews is very easy and the widget integrates smoothly with our product pages without slowing down the site. The automatic review request emails generate consistent new reviews and the visual layout looks very professional on mobile

What was disappointing

I would like more customization options

Photo of Reviewer Octavian C.

Octavian C.

Role:

Other

Category:

Fashion & Apparel

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Oct 29, 2025

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Not applicable/unsure

What exceeded expectations

app performance and accessibility is far superior compared to it's competitors

What was disappointing

none

Photo of Reviewer Octavian C.

Octavian C.

Role:

Other

Category:

Fashion & Apparel

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Oct 29, 2025

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Not applicable/unsure

What exceeded expectations

app performance and accessibility is far superior compared to it's competitors

What was disappointing

none

Frequently asked questions about Loox

Is Loox worth it?

Does Loox have a free plan?

What are the main complaints about Loox?

Does Loox integrate well with Shopify?

What is the best Loox alternative?

Related Apps

import * as React from "react" type Props = { name: string slug: string description: string image: string developer: string categories: string pricing: string launchedAt: string dateModified: string ratingValue: number ratingCount: number faqQ1: string faqA1: string faqQ2: string faqA2: string faqQ3: string faqA3: string faqQ4: string faqA4: string faqQ5: string faqA5: string } export function SchemaMarkup(props: Props) { const { name, slug, description, image, developer, categories, pricing, launchedAt, dateModified, ratingValue, ratingCount, faqQ1, faqA1, faqQ2, faqA2, faqQ3, faqA3, faqQ4, faqA4, faqQ5, faqA5 } = props const scriptContent = ` (function () { var ORIGIN = window.location.origin; var SAT = { "Very Satisfied": 100, "Neutral": 50, "Not Satisfied": 0 }; var AGG_NOTE = "Percentage of vetted Shopify merchants and agency operators who recommend this app, based on first-party reviews collected by app store research."; function read(root, key) { if (!root) return ""; var el = root.querySelector('[data-k="' + key + '"]'); return el ? el.textContent.trim() : ""; } function iso(v) { if (!v) return null; var d = new Date(v); return isNaN(d) ? null : d.toISOString().slice(0, 10); } function notes(text) { return { "@type": "ItemList", "itemListElement": [{ "@type": "ListItem", "position": 1, "name": text }] }; } var root = document.getElementById("asr-seo-data"); if (!root) return; var NAME = read(root, "name"); var SLUG = read(root, "slug"); if (!NAME || !SLUG) return; var PAGE_URL = ORIGIN + "/shopify-app-reviews/" + SLUG; function collectReviews() { var out = []; Array.prototype.forEach.call( document.querySelectorAll(".asr-review-seo"), function (n) { var author = read(n, "author"); var pos = read(n, "positive"); var neg = read(n, "negative"); if (!author || (!pos && !neg)) return; var r = { "@type": "Review", "author": { "@type": "Person", "name": author }, "itemReviewed": { "@id": PAGE_URL + "#app" } }; var d = iso(read(n, "date")); if (d) r.datePublished = d; var s = read(n, "satisfaction"); if (s && SAT.hasOwnProperty(s)) { r.reviewRating = { "@type": "Rating", "ratingValue": String(SAT[s]), "bestRating": "100", "worstRating": "0", "alternateName": s }; } if (pos) r.positiveNotes = notes(pos); if (neg) r.negativeNotes = notes(neg); out.push(r); } ); return out; } function buildGraph(reviews) { var app = { "@type": "SoftwareApplication", "@id": PAGE_URL + "#app", "name": NAME, "url": PAGE_URL, "applicationCategory": "BusinessApplication", "operatingSystem": "Web (Shopify)" }; var v; if ((v = read(root, "description"))) app.description = v; if ((v = read(root, "image"))) app.image = v.replace(/&/g, "&"); if ((v = read(root, "developer"))) app.author = { "@type": "Organization", "name": v }; if ((v = read(root, "categories"))) app.keywords = v; if ((v = read(root, "pricing"))) { app.offers = { "@type": "Offer", "price": "0", "priceCurrency": "USD", "description": v }; } if ((v = iso(read(root, "launchedAt")))) app.datePublished = v; if ((v = iso(read(root, "dateModified")))) app.dateModified = v; if (reviews.length) app.review = reviews; var rv = read(root, "ratingValue"); var rc = parseInt(read(root, "ratingCount"), 10); if (reviews.length && rv && rc > 0) { app.aggregateRating = { "@type": "AggregateRating", "ratingValue": String(parseFloat(rv)), "bestRating": "100", "worstRating": "0", "ratingCount": String(rc), "description": AGG_NOTE }; } var graph = [app]; var faq = []; for (var i = 1; i <= 5; i++) { var q = read(root, "faqQ" + i); var a = read(root, "faqA" + i); if (q && a) { faq.push({ "@type": "Question", "name": q, "acceptedAnswer": { "@type": "Answer", "text": a } }); } } if (faq.length) { graph.push({ "@type": "FAQPage", "@id": PAGE_URL + "#faq", "mainEntity": faq }); } graph.push({ "@type": "BreadcrumbList", "@id": PAGE_URL + "#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": ORIGIN + "/" }, { "@type": "ListItem", "position": 2, "name": "Shopify App Reviews", "item": ORIGIN + "/shopify-app-reviews" }, { "@type": "ListItem", "position": 3, "name": NAME, "item": PAGE_URL } ] }); return graph; } function build() { var reviews = collectReviews(); var old = document.getElementById("asr-jsonld"); if (old && old.dataset.count === String(reviews.length)) return; if (old) old.remove(); var s = document.createElement("script"); s.type = "application/ld+json"; s.id = "asr-jsonld"; s.dataset.count = String(reviews.length); s.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": buildGraph(reviews) }); document.head.appendChild(s); } if (document.readyState === "loading") { document.addEventListener("DOMContentLoaded", build); } else { build(); } [300, 900, 2000].forEach(function (ms) { setTimeout(build, ms); }); })(); ` return ( <> {/* HIDDEN DIV – provjeri da li je ID tačan */} {/* SCRIPT TAG – OBAVEZNO zatvoren */} </> ) } SchemaMarkup.defaultProps = { name: "Naziv aplikacije", slug: "slug-aplikacije", description: "", image: "", developer: "", categories: "", pricing: "", launchedAt: "", dateModified: "", ratingValue: 0, ratingCount: 0, faqQ1: "", faqA1: "", faqQ2: "", faqA2: "", faqQ3: "", faqA3: "", faqQ4: "", faqA4: "", faqQ5: "", faqA5: "" }