Convert more shoppers with visual product reviews, superpowered by AI
Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.
Categories:
Product reviews, Social proof
Integrations:
Core Features:
Languages:
Is Loox worth it?
The best-looking reviews app on our panel — every reviewer would recommend it, provided the price fits a store that leans on visual proof.
Loox is the only app on our panel with a perfect satisfaction score: all 23 verified merchants and agency operators recommend it. The reason is consistent — photo and video reviews arrive automatically after delivery, and the widgets look polished enough to sit on a product page without design work. Reviewers tie it directly to conversion lift and mobile presentation, and agencies like that it demos well to clients while installing without slowing the site down. The reservations are narrow but real. Fine-grained control over how reviews display often needs custom code, and merchants wanting specific carousel or grid layouts hit limits. Pricing sits well above Judge.me and stings for stores not using referrals or upsells. A few reviewers found review volume lower than with previous apps, and support runs without live chat. Nobody in our panel regretted the choice — several just wished it cost less. The verdict: if visual proof is how your products sell, Loox is the panel's clear pick — if it isn't, you're paying for polish you won't use.
SIGNAL FROM THE PANEL
Pros & cons from 23 verified Loox reviews
Easy setup & Shopify fit
12
Photo & video reviews
8
Polished widget design
8
Lifts conversion & social proof
8
Automated review requests
5
Limited display customization
5
Expensive for smaller stores
4
Review volume can disappoint
2
No live chat support
2
Backend changes caused issues
2
COST
How much does Loox cost?
Loox has a free plan, with paid tiers at $49.99 and $299.99/month. Our panel's read: the price only makes sense if visual reviews are central to how you sell — merchants using the referral and upsell features consider it fair, while those collecting text reviews alone repeatedly say a cheaper app would do the same job.
Filter Reviews
Operator reports
100
%
Recommended
(
23
reviews
)
What merchants say about this app
AI SUMMARY
Merchants are overwhelmingly positive about Loox, praising its best-in-class automated review requests timed after delivery, photo and video reviews, and clean, aesthetic widgets that integrate seamlessly into the storefront and lift conversions through social proof. Ease of use and steady feature improvements stand out. The few criticisms are limited display customization, the lack of live chat support, and pricing that some feel is a little high for what they use.
Frequently asked questions about Loox
Is Loox worth it?
All 23 verified Shopify merchants on our panel recommend Loox — the highest satisfaction score in our data. Reviewers highlight visual reviews, polished widgets and measurable conversion lift.
Does Loox have a free plan?
There's a free plan, with paid tiers at $49.99 and $299.99/month. Pricing is the one recurring reservation, particularly for smaller stores not using referrals or upsells.
What are the main complaints about Loox?
Display customization can require custom code, pricing is high relative to alternatives, and a few merchants found review volume lower than with previous apps. Support has no live chat.
Does Loox integrate well with Shopify?
Yes — it installs cleanly with Checkout, Customer accounts and Shopify Flow without noticeable speed impact, and connects to Klaviyo, Omnisend, LoyaltyLion, Meta Shops and the Shop app.
What is the best Loox alternative?
Judge.me is the usual alternative for merchants who want similar review collection at a much lower price; Okendo and REVIEWS.io suit brands needing deeper UGC attributes.
