
Verified Reviews
Loop Subscriptions
Rating
98% Recommended
(4 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012

Verified Reviews
Loop Subscriptions
Rating
98% Recommended
(4 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Fully customizable subscriptions app built with feedback from DTC community on Polaris theme. 200+ widget design styling options to get started. Gamified subscription experience- Automate & personalize discounts, rewards, trials or gifts for your Shopify subscriptions. Add TikTok/IG/YouTube videos with exit surveys to reduce cancellations. Subscription inventory, operations & preset bundles simplified for D2C brands. Free white-glove migration from other subscription apps.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
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Overall satisfaction
Neutral
Mar 10, 2026
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
It's a robust subscription app that allows me to grow and retain customers to avoid churn. The UI is relatively simple for both our team and customers.
What was disappointing
Frequent glitches and lack of features compared to other solutions.

Overall satisfaction
Neutral
Mar 10, 2026
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
It's a robust subscription app that allows me to grow and retain customers to avoid churn. The UI is relatively simple for both our team and customers.
What was disappointing
Frequent glitches and lack of features compared to other solutions.

Overall satisfaction
Very Satisfied
Sep 25, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
We switched to Loop from Recharge, and the benefits have been incredible. Not only has it saved us a significant amount of money, but we've also seen a noticeable reduction in customer churn. The transition was seamless, and Loop's intuitive platform has greatly improved the overall customer experience. The enhanced flexibility and user-friendly interface allow our customers to manage their subscriptions with ease, which has boosted customer satisfaction and loyalty. Loop’s proactive support team has also been instrumental in ensuring everything runs smoothly. We’re thrilled with the results and highly recommend Loop to anyone looking to optimize their subscription management
What was disappointing
We honestly haven’t encountered any significant issues or disappointments with Loop so far. Their platform has performed as expected, and their support team has been responsive and helpful throughout our experience. We’ve been pleased with the results and the seamless transition from our previous provider.

Overall satisfaction
Very Satisfied
Sep 25, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
We switched to Loop from Recharge, and the benefits have been incredible. Not only has it saved us a significant amount of money, but we've also seen a noticeable reduction in customer churn. The transition was seamless, and Loop's intuitive platform has greatly improved the overall customer experience. The enhanced flexibility and user-friendly interface allow our customers to manage their subscriptions with ease, which has boosted customer satisfaction and loyalty. Loop’s proactive support team has also been instrumental in ensuring everything runs smoothly. We’re thrilled with the results and highly recommend Loop to anyone looking to optimize their subscription management
What was disappointing
We honestly haven’t encountered any significant issues or disappointments with Loop so far. Their platform has performed as expected, and their support team has been responsive and helpful throughout our experience. We’ve been pleased with the results and the seamless transition from our previous provider.

Overall satisfaction
Very Satisfied
Aug 20, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Very easy to install and maintain user subscriptions.
What was disappointing
No downsides so far, app has been easy to use and we are seeing lots of subscriptions.

Overall satisfaction
Very Satisfied
Aug 20, 2024
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Very easy to install and maintain user subscriptions.
What was disappointing
No downsides so far, app has been easy to use and we are seeing lots of subscriptions.

Overall satisfaction
Very Satisfied
May 2, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Fairly no nonsense product to run subscriptions on shopify stores. Team is fairly responsive and proactive.
What was disappointing
Analytics are difficult to navigate, search at a couple of places could be better.

Overall satisfaction
Very Satisfied
May 2, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Fairly no nonsense product to run subscriptions on shopify stores. Team is fairly responsive and proactive.
What was disappointing
Analytics are difficult to navigate, search at a couple of places could be better.