Rise.ai: Gift Cards & Loyalty

Rise.ai: Gift Cards & Loyalty Logo

Built for Shopify

Rise.ai: Gift Cards & Loyalty

Rating

50

%

Recommended

(

8

reviews

)

Pricing

From $19.99/month. Free trial available.

Developer

Launched

17-Dec-14

Rise.ai: Gift Cards & Loyalty Logo

Built for Shopify

Rise.ai: Gift Cards & Loyalty

Rating

50

%

Recommended

(

8

reviews

)

Pricing

From $19.99/month. Free trial available.

Developer

Launched

17-Dec-14

Rise.ai: Gift Cards & Loyalty Logo

Built for Shopify

Rise.ai: Gift Cards & Loyalty

Rating

50

%

Recommended

(

8

reviews

)

Pricing

From $19.99/month. Free trial available.

Developer

Launched

17-Dec-14

Grow sales & repeat purchases with store credit: Gift cards, loyalty, rewards, cashback, and refunds

Rise helps you grow by turning store credit into an engine for acquisition and retention. Connect cashback, rewards, refunds, compensation, and gifting into one branded wallet that gives customers real buying power - and a real reason to come back. Rise helps you drive conversions, increase AOV, lift repeat purchases, and reduce revenue lost to refunds and churn. Trusted by thousands of brands, Rise makes it easy to set up store credit that grows sales and loyalty from day one.

Categories:

Gift cards, Loyalty and rewards

Integrations:

Checkout, Customer accounts, Shopify POS, Shopify Flow, AfterShip, Klaviyo, Loop Returns, Okendo, Recharge, Tapcart

Checkout, Customer accounts, Shopify POS, Shopify Flow, AfterShip, Klaviyo, Loop Returns, Okendo, Recharge, Tapcart

Core Features:

Customizable branded gift cards · Store credit & customer wallet · Send to a friend · Cashback and rewards · POS and online redemption · Bulk credit campaigns · Klaviyo, Recharge and Loop integrations

Customizable branded gift cards · Store credit & customer wallet · Send to a friend · Cashback and rewards · POS and online redemption · Bulk credit campaigns · Klaviyo, Recharge and Loop integrations

Languages:

English

English

Is Rise.ai worth it?

Solves a real gap in Shopify's native gift cards — but at 50% satisfaction, our panel is evenly split on whether it's worth the price.

Rise.ai scores 50% satisfaction across 8 verified merchants and agency operators, among the lowest on our panel. The core value is genuine: Shopify's native gift cards can't be customized, and Rise adds branded designs, send-to-a-friend, store credit and a customer wallet that works across POS and online. Setup is straightforward, the admin is easy to configure, and one agency calls it among the best apps they deploy for clients. The dissatisfaction is specific rather than vague. Pricing draws the sharpest criticism — described as overpriced, with billing errors and a difficult off-boarding process — and importing or bulk-uploading customer points is charged for when competitors include it. Gift card emails land in spam for some merchants and render badly on desktop with no fix offered. Loading is slow when a card is added to cart, documentation lags the product, and managing store credit requires constant switching between Rise and Shopify admin. The verdict: our panel splits evenly, and the divide is about price rather than capability. If Shopify's native gift cards are genuinely holding you back, it solves that — otherwise the cost is hard to defend.

SIGNAL FROM THE PANEL

Pros & cons from 8 verified Rise.ai reviews

What merchants like

What merchants like

Customizable gift cards

5

Easy to set up and use

4

Store credit & wallet features

1

Works across POS and online

1

Responsive customer service

1

Common Complaints

Common Complaints

Overpriced & billing problems

2

Clunky and slow

2

Email deliverability issues

2

Friction with Shopify admin

2

Charges for basic campaign tools

1

COST

How much does Rise.ai cost?

Rise.ai starts at $19.99/month, with tiers at $59.99 and $199.99/month. Our panel raises two specific cautions: bulk-uploading customer points is a paid feature that competitors like Smile and LoyaltyLion include for free, and one merchant reported billing errors alongside a difficult off-boarding process.

Filter Reviews

Operator reports

50

%

Recommended

(

8

reviews

)

What merchants say about this app

AI SUMMARY

Merchants use Rise.ai mainly to customize gift cards beyond Shopify's native feature, with send-to-friend and scheduling, and to handle store credit across POS and online, with an easy-to-configure admin and quick support. Sentiment is mixed, though: several call the pricing and billing overpriced or even incorrect, with extra charges for bulk point imports. Others cite slow loading, gift-card emails landing in spam, and constant back-and-forth between Rise and Shopify to manage store credit.

Photo of Reviewer Ateeq H.

Ateeq H.

Role:

Finance

Category:

Fashion & Apparel

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

May 10, 2026

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Good to manage giftcards across the pos at different retail outlets as well as online

What was disappointing

Bifurcation between gift cards and store credit across pos and online

Photo of Reviewer Ateeq H.

Ateeq H.

Role:

Finance

Category:

Fashion & Apparel

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

May 10, 2026

Years of use:

2-3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Good to manage giftcards across the pos at different retail outlets as well as online

What was disappointing

Bifurcation between gift cards and store credit across pos and online

Photo of Reviewer Etan E.

Etan E.

Role:

E-commerce Manager

Category:

Sports & Recreation

Shopify Plan:

Plus

Overall satisfaction

Neutral

Jan 6, 2026

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Handles gift cards and store credit reliably. pricing keeps costs predictable at our volume.

What was disappointing

Managing store credit requires constant back-and-forth between Rise and Shopify admin—adds friction to what should be simple tasks. I'd honestly love to see Shopify absorb these basic features natively. The advanced multi-store capabilities look useful but are locked behind the $600/mo enterprise tier, which is hard to justify. A mid-tier option with better Shopify integration would hit the sweet spot.

Photo of Reviewer Etan E.

Etan E.

Role:

E-commerce Manager

Category:

Sports & Recreation

Shopify Plan:

Plus

Overall satisfaction

Neutral

Jan 6, 2026

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Handles gift cards and store credit reliably. pricing keeps costs predictable at our volume.

What was disappointing

Managing store credit requires constant back-and-forth between Rise and Shopify admin—adds friction to what should be simple tasks. I'd honestly love to see Shopify absorb these basic features natively. The advanced multi-store capabilities look useful but are locked behind the $600/mo enterprise tier, which is hard to justify. A mid-tier option with better Shopify integration would hit the sweet spot.

Photo of Reviewer Lavinia H.

Lavinia H.

Role:

Owner

Category:

Fashion & Apparel

Shopify Plan:

Plus

Overall satisfaction

Neutral

May 1, 2025

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

It's easy to use and set up... customer service is quick to respond.

What was disappointing

so it's really weird ... however their emails seem to only work on mobile. The log on labtop or desktop looks HUGE and there is no way to fix it. I have asked customer service and they said that's just how it is. It's hard to switch to another rewards app so I just stay with it.

Photo of Reviewer Lavinia H.

Lavinia H.

Role:

Owner

Category:

Fashion & Apparel

Shopify Plan:

Plus

Overall satisfaction

Neutral

May 1, 2025

Years of use:

More then 3 years

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

It's easy to use and set up... customer service is quick to respond.

What was disappointing

so it's really weird ... however their emails seem to only work on mobile. The log on labtop or desktop looks HUGE and there is no way to fix it. I have asked customer service and they said that's just how it is. It's hard to switch to another rewards app so I just stay with it.

Photo of Reviewer Samantha S.

Samantha S.

Role:

Customer Service

Category:

Outdoor & Garden

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Jan 31, 2025

Years of use:

2-3 years

Relationship with this product:

I used it, but I didn't influence the buying decision

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Very easy to use and keep track of customer’s gift cards.

What was disappointing

Customers often do not get the gift card emails because they go to their spam folder.

Photo of Reviewer Samantha S.

Samantha S.

Role:

Customer Service

Category:

Outdoor & Garden

Shopify Plan:

Plus

Overall satisfaction

Very Satisfied

Jan 31, 2025

Years of use:

2-3 years

Relationship with this product:

I used it, but I didn't influence the buying decision

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

Very easy to use and keep track of customer’s gift cards.

What was disappointing

Customers often do not get the gift card emails because they go to their spam folder.

Photo of Reviewer Dhananjay G.

Dhananjay G.

Role:

E-commerce Manager

Category:

Jewelry & Accessories

Shopify Plan:

Plus

Overall satisfaction

Neutral

Jan 29, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

The usage for brand and customer is very seamless and simple. Easy to setup and run

What was disappointing

They charge for importing / bulk uploading user points (running campaigns) which I don't agree with. There are other apps like loyalty lion or smile which do not charge for this feature.

Photo of Reviewer Dhananjay G.

Dhananjay G.

Role:

E-commerce Manager

Category:

Jewelry & Accessories

Shopify Plan:

Plus

Overall satisfaction

Neutral

Jan 29, 2025

Years of use:

Less then 1 year

Relationship with this product:

I both used it and influenced the buying decisions

Still use this tool:

Yes

Importance:

Critical for me to do my job

What exceeded expectations

The usage for brand and customer is very seamless and simple. Easy to setup and run

What was disappointing

They charge for importing / bulk uploading user points (running campaigns) which I don't agree with. There are other apps like loyalty lion or smile which do not charge for this feature.

Frequently asked questions about Rise.ai

Is Rise.ai worth it?

What does Rise.ai cost to start?

What are the main complaints about Rise.ai?

Does Rise.ai integrate well with Shopify?

What is the best Rise.ai alternative?

Related Apps

import * as React from "react" type Props = { name: string slug: string description: string image: string developer: string categories: string pricing: string launchedAt: string dateModified: string ratingValue: number ratingCount: number faqQ1: string faqA1: string faqQ2: string faqA2: string faqQ3: string faqA3: string faqQ4: string faqA4: string faqQ5: string faqA5: string } export function SchemaMarkup(props: Props) { const { name, slug, description, image, developer, categories, pricing, launchedAt, dateModified, ratingValue, ratingCount, faqQ1, faqA1, faqQ2, faqA2, faqQ3, faqA3, faqQ4, faqA4, faqQ5, faqA5 } = props const scriptContent = ` (function () { var ORIGIN = window.location.origin; var SAT = { "Very Satisfied": 100, "Neutral": 50, "Not Satisfied": 0 }; var AGG_NOTE = "Percentage of vetted Shopify merchants and agency operators who recommend this app, based on first-party reviews collected by app store research."; function read(root, key) { if (!root) return ""; var el = root.querySelector('[data-k="' + key + '"]'); return el ? 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