Grow sales & repeat purchases with store credit: Gift cards, loyalty, rewards, cashback, and refunds
Rise helps you grow by turning store credit into an engine for acquisition and retention. Connect cashback, rewards, refunds, compensation, and gifting into one branded wallet that gives customers real buying power - and a real reason to come back. Rise helps you drive conversions, increase AOV, lift repeat purchases, and reduce revenue lost to refunds and churn. Trusted by thousands of brands, Rise makes it easy to set up store credit that grows sales and loyalty from day one.
Categories:
Gift cards, Loyalty and rewards
Integrations:
Core Features:
Languages:
Is Rise.ai worth it?
Solves a real gap in Shopify's native gift cards — but at 50% satisfaction, our panel is evenly split on whether it's worth the price.
Rise.ai scores 50% satisfaction across 8 verified merchants and agency operators, among the lowest on our panel. The core value is genuine: Shopify's native gift cards can't be customized, and Rise adds branded designs, send-to-a-friend, store credit and a customer wallet that works across POS and online. Setup is straightforward, the admin is easy to configure, and one agency calls it among the best apps they deploy for clients. The dissatisfaction is specific rather than vague. Pricing draws the sharpest criticism — described as overpriced, with billing errors and a difficult off-boarding process — and importing or bulk-uploading customer points is charged for when competitors include it. Gift card emails land in spam for some merchants and render badly on desktop with no fix offered. Loading is slow when a card is added to cart, documentation lags the product, and managing store credit requires constant switching between Rise and Shopify admin. The verdict: our panel splits evenly, and the divide is about price rather than capability. If Shopify's native gift cards are genuinely holding you back, it solves that — otherwise the cost is hard to defend.
SIGNAL FROM THE PANEL
Pros & cons from 8 verified Rise.ai reviews
Customizable gift cards
5
Easy to set up and use
4
Store credit & wallet features
1
Works across POS and online
1
Responsive customer service
1
Overpriced & billing problems
2
Clunky and slow
2
Email deliverability issues
2
Friction with Shopify admin
2
Charges for basic campaign tools
1
COST
How much does Rise.ai cost?
Rise.ai starts at $19.99/month, with tiers at $59.99 and $199.99/month. Our panel raises two specific cautions: bulk-uploading customer points is a paid feature that competitors like Smile and LoyaltyLion include for free, and one merchant reported billing errors alongside a difficult off-boarding process.
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Operator reports
50
%
Recommended
(
8
reviews
)
What merchants say about this app
AI SUMMARY
Merchants use Rise.ai mainly to customize gift cards beyond Shopify's native feature, with send-to-friend and scheduling, and to handle store credit across POS and online, with an easy-to-configure admin and quick support. Sentiment is mixed, though: several call the pricing and billing overpriced or even incorrect, with extra charges for bulk point imports. Others cite slow loading, gift-card emails landing in spam, and constant back-and-forth between Rise and Shopify to manage store credit.
Frequently asked questions about Rise.ai
Is Rise.ai worth it?
50% of 8 verified Shopify merchants are satisfied with Rise.ai — among the lowest on our panel. The gift card customization is well liked; pricing and reliability drive the dissatisfaction.
What does Rise.ai cost to start?
Plans start at $19.99/month, with tiers at $59.99 and $199.99/month. Reviewers describe it as overpriced for what's delivered, and bulk point uploads carry an additional charge.
What are the main complaints about Rise.ai?
Pricing and billing problems lead, followed by slow loading and clunky documentation, gift card emails landing in spam or rendering badly, and constant switching with Shopify admin to manage store credit.
Does Rise.ai integrate well with Shopify?
Yes — it works with Shopify Checkout, customer accounts, POS and Shopify Flow, and connects to Klaviyo, Recharge, Loop Returns, Okendo, AfterShip and Tapcart.
What is the best Rise.ai alternative?
Smile and Growave are the alternatives merchants on our panel compare it to for loyalty and store credit, both scoring higher on satisfaction in our data.