Built for Shopify
Frate Returns & Recommerce
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free to install. Additional charges may apply.
Developer
Launched
16-Feb-23
Built for Shopify
Frate Returns & Recommerce
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free to install. Additional charges may apply.
Developer
Launched
16-Feb-23
Built for Shopify
Frate Returns & Recommerce
Rating
100
%
Recommended
(
1
reviews
)
Pricing
Free to install. Additional charges may apply.
Developer
Launched
16-Feb-23
Returns management software with AI verification, personalized exchanges, resale, and POS support.
Frate helps Shopify merchants reduce return costs and boost revenue with automated returns management. The app supports personalized product exchanges, AI image verification, branded resale for returned items, and point-of-sale return handling.
Categories:
Returns and exchanges, Returns and warranty - Other
Integrations:
Shopify POS, Gorgias, Happy Returns, POS, ShipHero, USPS, Zowie
Shopify POS, Gorgias, Happy Returns, POS, ShipHero, USPS, Zowie
Languages:
English
English
Filter Reviews
Operator reports
100
%
Recommended
(
1
reviews
)
Lauren A.
Role:
Owner
Category:
Fashion & Apparel
Shopify Plan:
Plus
Overall satisfaction
Very Satisfied
Oct 20, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
We were using loop returns, and there were glitches where customers couldn't select some of their products to return because it said ineligible for return. This happened mostly on large orders where someone purchased several products. We haven't had one customer complain that they weren't able to process their return.
What was disappointing
There haven't been any issues with this product to date.
Overall satisfaction
Very Satisfied
Oct 20, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
We were using loop returns, and there were glitches where customers couldn't select some of their products to return because it said ineligible for return. This happened mostly on large orders where someone purchased several products. We haven't had one customer complain that they weren't able to process their return.
What was disappointing
There haven't been any issues with this product to date.
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