Cleverific: Order Editing
Rating
100
%
Recommended
(
2
reviews
)
Pricing
From $49/month. Free trial available.
Developer
Launched
26-Feb-14
Cleverific: Order Editing
Rating
100
%
Recommended
(
2
reviews
)
Pricing
From $49/month. Free trial available.
Developer
Launched
26-Feb-14
Cleverific: Order Editing
Rating
100
%
Recommended
(
2
reviews
)
Pricing
From $49/month. Free trial available.
Developer
Launched
26-Feb-14
Let customers edit orders and add upsell products post-purchase without contacting support.
With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.
Categories:
Order editing, Helpdesk
Integrations:
Checkout, Customer accounts, Shopify Flow, Shopify Admin, Klaviyo, Oracle NetSuite, Order Printer Pro, Rebuy, Recharge, ShipStation
Checkout, Customer accounts, Shopify Flow, Shopify Admin, Klaviyo, Oracle NetSuite, Order Printer Pro, Rebuy, Recharge, ShipStation
Languages:
English
English
Filter Reviews
Operator reports
100
%
Recommended
(
2
reviews
)
Brian B.
Role:
Owner
Category:
Other
Shopify Plan:
Plus
Overall satisfaction
Very Satisfied
Nov 15, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The ability for customes to make changes and edits to their orders has been a HUGE timesaver for me and the team. The customer service from Cleverific is great!
What was disappointing
Love the app will continue using. They are always making updates and improvements as well.
Overall satisfaction
Very Satisfied
Nov 15, 2024
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
The ability for customes to make changes and edits to their orders has been a HUGE timesaver for me and the team. The customer service from Cleverific is great!
What was disappointing
Love the app will continue using. They are always making updates and improvements as well.
Ray
Role:
E-commerce Manager
Category:
Fashion & Apparel
Shopify Plan:
Plus
Overall satisfaction
Very Satisfied
Oct 9, 2024
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
At the time, Shopify didn't have an edit order fucntion and we would have to cancel and create new orders. Since then Shopify has added the edit functionality but it does not work on international orders nor can customers do it themselves. Cleverific continues to be one step ahead of the built in functionality
What was disappointing
As Shopify has added new features, it has become less valuable as is the case when many of these platform features. Nothing has been disappointing but your value may differ based on what you need as a brand.
Overall satisfaction
Very Satisfied
Oct 9, 2024
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
At the time, Shopify didn't have an edit order fucntion and we would have to cancel and create new orders. Since then Shopify has added the edit functionality but it does not work on international orders nor can customers do it themselves. Cleverific continues to be one step ahead of the built in functionality
What was disappointing
As Shopify has added new features, it has become less valuable as is the case when many of these platform features. Nothing has been disappointing but your value may differ based on what you need as a brand.