To ensure the day-to-day running and continuous improvement of the B2B shop (Shopify Plus), freeing up the Head of e-commerce to focus on strategic projects.
Day-to-day management of the B2B shop on Shopify Plus: catalogue, pricing, customers, orders and configuration.
Resolving and tracking B2B incidents and tickets, including those arising from the SAP integration.
Preparing and launching B2B promotions and campaigns.
Providing operational support for the pre-order system following its launch in Q2 2027.
Maintaining the quality of product information in coordination with the PIM.
Supporting the sales team and business customers in using the platform.
Supporting operations on Amazon and other marketplaces
At least 2 or 3 years’ experience in e-commerce management.
Advanced proficiency in Excel for bulk uploads, data cross-referencing and analysis.
Ability to diagnose cross-system issues and document them clearly.
A degree in Business Administration, Marketing, Engineering or a related field, or equivalent experience.
Shopify Plus (advanced): Advanced experience in the administration, configuration and development of Shopify Plus shops. Essential for managing the current B2B channel and developing new Cross Trade business models.
e-commerce and B2B e-commerce (advanced): Experience in digital sales environments for business customers. Knowledge of customised pricing, client-specific catalogues, commercial terms and B2B order processes.
SAP Business One or equivalent ERP (intermediate level). Knowledge of integration processes between e-commerce platforms and ERP systems. Ability to identify and manage issues relating to orders, stock, clients or invoicing.
PIM (Product Information Management) tools (intermediate level). Experience in managing and maintaining product information. Knowledge of processes for synchronising catalogues and commercial data between systems.
Power BI or Business Intelligence tools (intermediate level). Ability to generate reports, dashboards and monitor key performance indicators. Experience in analysing sales, digital channel performance and business KPIs.
Marketplaces (Amazon Seller Central or others) (basic level). Knowledge of the day-to-day operations of online marketplaces. Support with catalogue management, orders and issues on Amazon.
The motorcycling sector, motorcycling equipment or technical products (entry level). Knowledge of the market, products and distribution channels. This facilitates quicker integration into the business and a better understanding of customers.
Independence and initiative: able to carry out operational tasks without constant supervision.
Attention to detail regarding product data, prices and stock levels.
Analytical and logical thinking to understand workflows between systems.
Clear communication with sales staff, IT teams and external suppliers.
Organisational skills and the ability to prioritise when dealing with multiple requests simultaneously.
Adaptability to changing environments and evolving systems.
Customer focus: Prioritising customer satisfaction, delivering excellent service and actively seeking ways to improve the customer experience.
Excellence: Exceeding expectations, generating high profitability and taking pride in the quality of our work.
Innovation: Fostering curiosity, creativity and experimentation, which enables growth and adaptation across all areas of the business.
Commitment: We deliver results, act as if the company were our own and always seek what is best for the business as a whole.
Teamwork: We foster a unified team approach, collaborate effectively with others, contribute positively to team dynamics and cultivate a collaborative and respectful environment.
Shortlisted candidates: TEAMs interview with the Human Resources team.
First shortlist of candidates: face-to-face interview with the recruitment manager.
Selected candidate: job offer/employment contract.
Start of the onboarding process.
