App store research has launched its internal booking system to make it easier for participants to schedule research calls, join sessions, and receive payments – all in one place.

Visit Your Bookings Page

• Go to your Bookings Page

• Click “Update” to set your local timezone – this ensures you see all call times in your own time zone.

• On this page, you’ll see:

  • All your upcoming scheduled calls

  • Call start links

  • Status updates after each session

How to Schedule a Call

1. Wait for an invitation:
   You need to be selected to participate in a research project first.

2. Schedule your call:
   Once selected, you’ll see an option to “Schedule a call” on your bookings page.

3. Pick your time:

   • Choose any available day and time slot

   • All slots are shown in your local time

4. Confirm the booking:

   • After booking, the session will be added to your Bookings page

   • You’ll get a link to join the call right away

Joining the Call

• You can join the call by clicking the Start Call link on your Bookings page

• You may start earlier than scheduled if agreed with the researcher

• After both you and the researcher leave the call room, go ahead and Mark the call as completed

Getting Paid

• Your payment will be added to your app store research balance within 2 days

• Once the funds are on your balance, you can request a payout as usual via:

  • PayPal

  • Stripe

  • Bank Transfer

Need to Reschedule or Cancel?

As a participant, you can reschedule or cancel calls, but it’s important to do so in a timely and respectful manner. This helps maintain a positive relationship with the researcher and ensures smooth scheduling for everyone.

How to Reschedule

1. Visit your booking page.

2. Click Reschedule.

3. Choose a new time slot from the researcher’s available calendar.

⚠️ Avoid rescheduling less than 24 hours before the call. Researchers may have blocked specific time slots for your session, so late changes can disrupt their schedule.
Communicate promptly with the researcher if you need to adjust the timing. This shows respect for their time and helps maintain a positive working relationship.

How to Cancel

• Only cancel when absolutely necessary.

• If you must cancel, inform the researcher as early as possible.

• Avoid last-minute cancellations to prevent disrupting the project or the researcher’s schedule.

Tip for Participants

Respectful communication goes a long way. Timely rescheduling or cancellation ensures a smooth experience, maintains trust, and keeps the research process professional and enjoyable for both sides

Need help? Reach out to hello@appstoreresearch.com