Medik8

Salary: £35,000 to £38,000 + Discretionary Bonus

Location: Hybrid 3 days in the office (Centennial Park, Elstree / London Bridge from Jan 2027)

Medik8 is an established, science-led skincare brand on an ambitious global scale-up journey. Positioned at the forefront of clinical results and sustainable innovation, we are rapidly expanding our Direct-to-Consumer (D2C) footprint across core and emerging markets.

As our E-commerce Executive (EMEA & RoW), you will join our fast-paced Digital and E-commerce team, taking ownership of the day-to-day operational cadence and digital merchandising across our EMEA and Rest of World regional storefronts. This high-growth region presents immense "white space" potential, giving you the platform to support exciting new regional website launches, implement advanced onsite personalisation, and execute high-impact commercial trading plans.

If you are an analytical, commercially minded digital specialist with an eye for detail and a passion for customer journey optimisation, this role offers an exceptional environment to make a visible impact.

In More Detail, Your Role Will Include:

• Digital Trading & Operations: Manage day-to-day website operations across international storefronts, updating promotional banners, launching seasonal activations, and maintaining product catalogues to maximise revenue and conversion rates.

• Commercial Trade Reporting & Insights: Support the extraction, consolidation, and preliminary analysis of daily and weekly trade performance data across international storefronts; help maintain commercial dashboards to track key KPIs (AOV, CVR, revenue, units per transaction).

• End-to-End Campaign Management: Own the full delivery cycle for smaller commercial activations from planning through to post-campaign analysis.

• Content & Campaign Delivery: Brief and coordinate localised promotional copy and creative assets across multiple languages, ensuring all content is accurate, brand-aligned, and delivered on time.

• Site Merchandising & Product Launches: Oversee online visual merchandising for core ranges, bundles, and New Product Developments (NPD), monitoring stock availability and navigation flows.

• A/B Testing & Conversion Rate Optimisation: Formulate hypotheses, execute A/B tests, and analyse customer behavioural data to remove friction points, improve checkout conversion, and refine the onsite search experience.

• Cross-Functional Collaboration: Partner closely with in-house Creative, Digital Marketing, and Brand teams, while liaising with external web developers to deliver new site features and functional enhancements.

• SEO & Digital Acquisition Support: Collaborate with SEO agency partners to uphold organic search best practices across all target markets, ensuring landing pages are fully optimised to support paid media campaigns.

What We Are Looking For

Our Commitment to Inclusion (The 60% Rule):

Research shows candidates from underrepresented backgrounds often only apply if they meet 100% of criteria. At Medik8, we care about potential and transferable talent. If you meet at least 60% of the essential criteria, we encourage you to apply!

Essential Criteria (What you definitely need):

• E-commerce CMS Proficiency: Demonstrable hands-on experience managing day-to-day website updates, catalogue listings, and content within a modern e-commerce CMS platform (e.g., Shopify Plus, Magento, or equivalent).

• Online Merchandising & Trading Execution: Proven experience executing promotional trading calendars, setting up bundles/discounts, and merchandising product categories to drive commercial conversion.

• Data & Analytics Literacy: Practical experience using Google Analytics (GA4) or native platform analytics tools to extract data, monitor funnel performance, evaluate traffic patterns,. report on key campaign KPIs and prepare weekly trade recommendations.

• Onsite Testing & CRO Understanding: Practical exposure to onsite A/B testing and customer journey optimisation; confident reviewing user behaviour to identify friction points and put forward bright ideas that enhance the digital experience.

• End-to-End Campaign Ownership: Demonstrated experience coordinating cross-functional campaigns; comfortable owning smaller activations and writing detailed creative and technical briefs.

• Meticulous Attention to Detail: Exceptional rigour when reviewing live links, testing discount logic, checking currency pricing, and proofing translated copy across fast-moving campaign launches.

Desirable Criteria (The 'nice-to-haves'):

• International & Multi-Market D2C Experience: Familiarity with managing multi-currency, multi-language websites, and regional localisation workflows across EMEA or RoW territories.

• Technical & Developer Collaboration: Experience logging front-end bug tickets, QA testing site releases, or working with development teams via project tools such as Jira, Asana, or Trello.

• Sector Experience: Prior background working within prestige skincare, beauty, wellness, or fast-moving consumer goods (FMCG) D2C environments.

• Foundational SEO Knowledge: Understanding of onsite SEO principles, metadata implementation, and URL structure management.

About Us

Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night.

Culture & Benefits

We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are!

Some of the perks of being part of the Medik8 team include:

• Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.

• Rewards: 75% Discount, Annual Performance Bonus, Long Service Awards.

• Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.

• Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)

At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.

Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.

Our Inclusive Hiring Standards:

• Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).

• Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.

• Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.

• Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.

Be your authentic self. Apply today.