Verified Reviews
Triple Whale Analytics
Rating
98% Recommended
(19 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
Verified Reviews
Triple Whale Analytics
Rating
98% Recommended
(19 reviews)
Pricing
Free to Install
Developer
Launched
September 20, 2012
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Triple Whale is the source of truth for the data that helps you make better decisions. From integrations with your most important platforms to ecommerce-specific AI, Triple Whale helps find the data points you need, with customization and personalization to fit your business.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
Overall Satisfaction
Very Satisfied
Jun 22, 2026
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Triple Whale helps me bring together performance data from Shopify, Meta Ads, Google Ads, and other channels in one place. The main value for me is having a clearer view of blended ROAS, customer acquisition cost, revenue, profit, and overall business performance without constantly switching between platforms. It is especially useful when managing multiple brands because it allows me to compare campaigns, creatives, and channels more quickly and make faster decisions based on consolidated data.
What was disappointing
The biggest challenge is that attribution can still differ from the numbers shown in Shopify, Meta Ads, or Google Ads, so it sometimes takes time to understand which data source should be trusted for a specific decision. Some dashboards can also feel overwhelming when there are many metrics and integrations. I would improve the clarity of attribution reporting and make it easier to explain why numbers differ across platforms, especially for users managing multiple stores.
Overall Satisfaction
Very Satisfied
Jun 22, 2026
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Triple Whale helps me bring together performance data from Shopify, Meta Ads, Google Ads, and other channels in one place. The main value for me is having a clearer view of blended ROAS, customer acquisition cost, revenue, profit, and overall business performance without constantly switching between platforms. It is especially useful when managing multiple brands because it allows me to compare campaigns, creatives, and channels more quickly and make faster decisions based on consolidated data.
What was disappointing
The biggest challenge is that attribution can still differ from the numbers shown in Shopify, Meta Ads, or Google Ads, so it sometimes takes time to understand which data source should be trusted for a specific decision. Some dashboards can also feel overwhelming when there are many metrics and integrations. I would improve the clarity of attribution reporting and make it easier to explain why numbers differ across platforms, especially for users managing multiple stores.
Overall Satisfaction
Neutral
Apr 8, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Very easy to use interface and setup. Helpful support and direct access to the product team for feedback and feature requests. They innovate very quickly
What was disappointing
It's often buggy and Moby needs more work to be truly accurate
Overall Satisfaction
Neutral
Apr 8, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Very easy to use interface and setup. Helpful support and direct access to the product team for feedback and feature requests. They innovate very quickly
What was disappointing
It's often buggy and Moby needs more work to be truly accurate
Overall Satisfaction
Very Satisfied
Jan 8, 2026
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Amazing product. The depth of analytics is great. The order journey tracking is a gamechanger for ROAS.
What was disappointing
Expensive. The AI add on cost doesn't make sense.
Overall Satisfaction
Very Satisfied
Jan 8, 2026
Years of use:
1-2 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Amazing product. The depth of analytics is great. The order journey tracking is a gamechanger for ROAS.
What was disappointing
Expensive. The AI add on cost doesn't make sense.
Overall Satisfaction
Very Satisfied
Oct 30, 2025
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Triple Whale is one of our most important tools for understanding our marketing flows, channel performance, and overall business impact.
What was disappointing
Attribution data could be displayed more effectively to provide a unified view of all attribution models at once.
Overall Satisfaction
Very Satisfied
Oct 30, 2025
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Triple Whale is one of our most important tools for understanding our marketing flows, channel performance, and overall business impact.
What was disappointing
Attribution data could be displayed more effectively to provide a unified view of all attribution models at once.
Overall Satisfaction
Very Satisfied
Jul 28, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Net Profit estimations are very close to bookkeeping.
What was disappointing
Sometimes integrations can be a pain. Also, sometimes the app is slow.
Overall Satisfaction
Very Satisfied
Jul 28, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Net Profit estimations are very close to bookkeeping.
What was disappointing
Sometimes integrations can be a pain. Also, sometimes the app is slow.