Verified Reviews
Loox ‑ Product Reviews App
Verified Reviews
Loox ‑ Product Reviews App
AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.
Categories
Email Marketing
SMS Marketing
Works with
Checkout
Customer Accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
Overall Satisfaction
Very Satisfied
Jun 9, 2026
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
great reviews tool, great UX w customers who like to submit videos and images of their new toys
What was disappointing
wish it had a more direct integration with the stars on Google
Overall Satisfaction
Very Satisfied
Jun 9, 2026
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
great reviews tool, great UX w customers who like to submit videos and images of their new toys
What was disappointing
wish it had a more direct integration with the stars on Google
Overall Satisfaction
Very Satisfied
May 19, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Easy to use. Have had hundreds of people use my affilaite link to use this app
What was disappointing
They could do little better with being transperant about few little things
Overall Satisfaction
Very Satisfied
May 19, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Easy to use. Have had hundreds of people use my affilaite link to use this app
What was disappointing
They could do little better with being transperant about few little things
Overall Satisfaction
Very Satisfied
Jan 5, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Great all around—review collection is smooth, display widgets look polished, and it just works. The photo/video reviews add real social proof without feeling gimmicky. One of the few apps I don't have to think about.
What was disappointing
Honestly struggling to find a complaint. If I had to pick something: maybe easier Google Seller Ratings integration setup.
Overall Satisfaction
Very Satisfied
Jan 5, 2026
Years of use:
More then 3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Critical for me to do my job
What exceeded expectations
Great all around—review collection is smooth, display widgets look polished, and it just works. The photo/video reviews add real social proof without feeling gimmicky. One of the few apps I don't have to think about.
What was disappointing
Honestly struggling to find a complaint. If I had to pick something: maybe easier Google Seller Ratings integration setup.
Overall Satisfaction
Very Satisfied
Nov 10, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Loox helped us increase social proof quickly. Importing photo reviews is very easy and the widget integrates smoothly with our product pages without slowing down the site. The automatic review request emails generate consistent new reviews and the visual layout looks very professional on mobile
What was disappointing
I would like more customization options
Overall Satisfaction
Very Satisfied
Nov 10, 2025
Years of use:
Less then 1 year
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Valuable but not essential
What exceeded expectations
Loox helped us increase social proof quickly. Importing photo reviews is very easy and the widget integrates smoothly with our product pages without slowing down the site. The automatic review request emails generate consistent new reviews and the visual layout looks very professional on mobile
What was disappointing
I would like more customization options
Overall Satisfaction
Very Satisfied
Oct 28, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Not applicable/unsure
What exceeded expectations
app performance and accessibility is far superior compared to it's competitors
What was disappointing
none
Overall Satisfaction
Very Satisfied
Oct 28, 2025
Years of use:
2-3 years
Relationship with this product:
I both used it and influenced the buying decisions
Still use this tool:
Yes
Importance:
Not applicable/unsure
What exceeded expectations
app performance and accessibility is far superior compared to it's competitors
What was disappointing
none